You can download new content from the Oculus app on your PC computer or inside your Oculus Rift. Whenever you buy or download something, you can choose to download it on a system drive that’s formatted to use the NTFS file system. All of the content you download will show up in your Oculus library.
To download content in the Oculus Store:From the Oculus app:
When you browse content in the Oculus Store, you can view the comfort rating to see if the experience is right for you. We work closely with developers to make sure the comfort rating accurately matches the experience. If you’re new to VR, we recommend starting with content that’s rated Comfortable before trying Moderate, Intense or Unrated.
The following comfort ratings can be found in the Oculus Store:
Comfortable experiences are appropriate for most people, although this rating doesn’t mean that an experience is going to be comfortable for everyone. These experiences generally avoid camera movement, player motion, or disorienting content and effects.
Moderate experiences are appropriate for many but certainly not everyone. These experiences might incorporate some camera movement, player motion, or occasionally disorienting content and effects.
Intense experiences aren’t appropriate for most people, especially those who are new to VR. These experiences incorporate significant camera movement, player motion, or disorienting content and effects.
Unrated experiences may contain intense content, which may not be right for most people, especially those who are new to VR. If you experience motion sickness or other VR effects from an unrated experience, you should select another unrated experience, or try an experience in the Oculus Store that’s rated for your comfort level.
Note: When we assign a comfort rating, we’re judging the default experience.
To view the comfort rating for Oculus Rift content:From the Oculus PC app:
To view the comfort rating Oculus Go content:From the Oculus app on your phone:
To view the comfort rating for Gear VR content:From the Oculus app on your Android phone:
When you browse Oculus Rift content in the Oculus Store, you can see the supported player and tracking modes.
Player modes let you know what types of player movement the content supports. Some content may support multiple player modes, while others may require additional devices (example: Oculus Touch). Rift content supports the following player modes:
Tracking modes let you know which sensor configurations the content supports. Some content may support multiple tracking modes, while others may require additional devices (example: Oculus Touch). Rift content supports the following tracking modes:
Note: The experimental 2-sensor 360º setup may not work with your PC computer or play area.
Whenever you buy or download content in the Oculus Store, it’ll show up in your Oculus library.
To find the content you’ve downloaded:
Some developers may release content that doesn’t appear in the Oculus Store. This content isn’t reviewed by Oculus for the following:
While we don’t review this content, you can still run it on your Oculus Rift if the developers allow it.
To allow content from unknown sources:
If you have a problem with content you recently bought in the Oculus Store, you can request a refund on the Oculus app on your PC. You can learn more about the refund policy by visiting our Oculus Rift Content Refund Policy and Oculus Terms of Service.
For Rift content, you may be eligible for a refund if you used the content for less than 2 hours and you've requested a refund less than 14 days after purchase.
To request using the Oculus app on your PC computer:
Even if you don't qualify for an automated refund under this policy, you may be able to receive a refund by contacting Oculus Support. For example, these refund rights are separate from any legal rights you may have if the content supplied is either faulty or misdescribed.
Once you request a refund, we'll review your request and email you back with an update to you. You won't be able to use the content while we review your request. To check the status of your request, visit your Purchase History.
It typically takes us no more than 5 days to review, verify and process refund requests. It may take longer for your statement to reflect the credit. If a refund request is granted, we'll credit you through your original payment method(s). If you still haven't received the money after 7-9 business days, we recommend contacting your payment provider for help receiving your refund.
When the Oculus app is uninstalled, any content you’ve downloaded for your Oculus Rift will also be uninstalled. To make sure you don’t have to install your content again, you can back up your Oculus software folder in case you ever need to uninstall the Oculus app.
To backup the content you’ve downloaded:
To restore the content you’ve downloaded:
Once you restart the Oculus app, make sure to restore the content by clicking Download. Once you restore your content, it'll show up in your Oculus library.
Note: If you restore your games from a backup, you’ll lose your saved games.
To move content you've downloaded between multiple Libraries:
You can add, remove, or delete Library Locations to save apps and files for Oculus Rift to different locations on your computer. Once you've created multiple Library Locations, you can move content you've downloaded from one Library Location to another:
Your game should now be available in your new Library Location.
When you browse content in the Oculus Store, you can check how much space you need on your PC computer to download it. To make sure the content is installed without a problem, we require an extra 2GB of disk space. Once the content is installed, it’ll take up less space on your computer.
To check how much space is needed to download content from the Oculus Store:From the Oculus app:
You can add, remove or delete Library Locations to save apps and files for Oculus Rift to different locations on your computer. Your default Library Location will be used for app installation and can be changed to your preferred drive. Installed apps can be moved between existing Library Locations.
To add a new Library Location:
To remove, delete, or make an existing Library Location your default:
To move apps between Library Locations:
Promotional codes can be used to provide Oculus store credit, games or apps to your Oculus account and can be redeemed on our website and the Oculus apps on your computer or Android devices.
To redeem a promo code:
On the Website:
On the PC app:
On the Oculus Companion app on Android:
On the Oculus App for Samsung Gear VR: