It’s important to take care of your Oculus Go and secure it in a safe place. Keep in mind your limited warranty doesn’t cover normal wear and tear or physical damages.
To keep your Oculus Go safe, follow these tips:
It's important to take care of your Oculus products and clean them often. Cosmetic wear and tear and physical damages are not covered under warranty.
To clean your Oculus Go headset:
To clean your Go headset lenses:
To clean your Go controller:
It’s important to adjust your straps and headset carefully while using Oculus Go. Keep in mind your limited warranty doesn’t cover normal wear and tear or physical damages.
While adjusting your Oculus Go straps:
If your strap comes loose from your headset:
If your strap arm disconnects from your Oculus Go headset:
Note: If you continue experiencing issues with your Oculus Go straps, contact Customer Support for additional help.