If the shipping address you entered for your Oculus device in the Oculus Store is invalid, the following may be causing the issue:
- You've entered a PO box or freight forwarding address.
- We ship to regular addresses, like homes, apartments, dorms, condos and offices. We do not support PO Boxes or freight forwarders.
- You've entered your address information incorrectly.
- Make sure your city, state, and zip codes all match and your address is spelled correctly.
- You've entered an address for a location with shipping restrictions.
If you're sure the above does not apply to you and you're still experiencing issues with your shipping address, please contact Customer Support.