App Subscriptions

To purchase and use an app subscription, your Oculus headset's operating system must be on v27 or higher.

App subscriptions allow you to pay a set amount on a recurring basis to get refreshed, exclusive and bundled content automatically delivered to your device from your favorite app developers.

How It Works

Developers can choose to enable app subscriptions on certain titles. You can purchase app subscriptions from the Oculus store app on your mobile device, or directly from your Quest headset.

Subscription Types

  • Free app with a paid subscription: The base app is free and a subscription is mandatory to access all content.
  • Freemium: The base app is free and a subscription is optional to access premium content.
  • Paid App: The base app is paid and a subscription is optional to access premium content.

Some apps offer a free trial (7 days, 14 days, 30 days). After the trial ends, you will be auto-enrolled in the subscription. You can cancel a subscription any time in your payment settings.

Please note, currently, subscriptions do not work with multiple accounts. If you have multiple accounts on your headset, only the account where the subscription was purchased can access the subscription content.

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To purchase and use an app subscription, your Oculus headset's operating system must be on v27 or higher.

Purchasing an app subscription for yourself

Oculus app subscriptions can be purchased from your headset in the Oculus Store. To purchase a subscription:

From your headset:

  1. Put on your headset.
  2. From the universal menu, Select Store.
  3. Find the app you'd like to purchase a subscription for.
  4. Select the blue price button, or if it's free, select Get.
  5. Once the app installs, launch the app by selecting Start.
  6. Follow the in-app instructions to complete your subscription purchase.

Payment

When you purchase your app subscription it will charge the default payment method on your account. If you need to update or use a different payment method:

From the Oculus mobile app:

  1. Open the Oculus mobile app and tap Settings.
  2. Tap Payment Methods.
  3. Add your new payment method, and then set it as your default.

From Oculus.com:

  1. Click your profile image in the top right from Oculus.com.
  2. Click Profile.
  3. Click Payment Methods in the left sidebar.
  4. Add your new payment method, and then set it as your default.

Puchasing subscriptions for someone else

Currently, app subscriptions can only be used by the person making the purchase. App subscriptions can't be sent as gifts at this time.

Please note, you can't use any form of store credit or promotions towards your subscription purchase at this time.

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From the Oculus mobile app:

  1. Open the Oculus Mobile App and select Settings.
  2. Under Payments select Subscriptions.
  3. Select the app subscription that you want to manage to see the subscription details page, which includes the following info:
    • When your free trial period for that subscription ends
    • Next billing date
    • Subscription price
    • Payment method
  4. You can also cancel your subscription by selecting Cancel Subscription.

From your Headset (in-VR):

  1. Put on your headset.
  2. Select Settings from the toolbar.
  3. Select Account from the left side of your settings panel.
  4. Select Subscriptions from the left side of your sttings panel.
  5. Select the app subscription that you want to manage to see the subscription details page, which includes the following info:
    • When your free trial period for that subscription ends
    • Next billing date
    • Subscription price
    • Payment method
  6. You can also cancel your subscription by selecting Cancel Subscription.

From Oculus.com:

  1. Click your profile image in the top right from Oculus.com.
  2. Click Profile.
  3. Click Subscriptions in the left sidebar
  4. Select the app subscription that you want to manage to see the subscription details view, which includes the following info:
    1. When your free trial period for that subscription ends
    2. Next billing date
    3. Subscription price
    4. Payment method
  5. You can also cancel any active subscriptions by selecting Cancel Subscription on the subscription details view.
Free Trials and Next Billing Date

If you're currently using a free-trial period, you'll see the free trial end date. Once your free trial ends, your next billing date should become the last day of your free trial. If your subscription didn't include a free trial, your next billing date should be one month from the day you purchased the subscription.

Keep in mind, if you originally placed a Subscription order, or if your free trial ended, on a numerical date that may not exist in subsequent months (e.g., the 31st), then the billing date will be the last day of the month.

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From the Oculus mobile app:

  1. Open the Oculus mobile app and tap Settings.
  2. Tap Subscriptions.
  3. Tap on the app you wish to cancel your subscription.
  4. Tap Cancel Subscription.
  5. Tap Confirm.

From your Headset (in-VR):

  1. Put on your headset.
  2. Select Your Account in the Store left sidebar.
  3. Select Subscriptions.
  4. Select the app you wish to cancel your subscription.
  5. Select Cancel Subscription.
  6. Select Confirm.

From Oculus.com:

  1. Click your profile image in the top right from Oculus.com.
  2. Click Profile.
  3. Click Subscriptions.
  4. Click on the app you want to cancel your subscription.
  5. Click Cancel Subscription.
  6. Click Confirm.

Early Cancellation

If you cancel your subscription at least 24 hours before the next billing cycle, you'll have access to the subscription until the billing cycle ends.

  • Example: Subscription duration is March 1st to April 1st.
    • If you cancel March 2nd, you will have access to the subscription until April 1st, you will not be charged on April 1st.
    • If you cancel March 31st, you will have access to the subscription until April 1st, you will not be charged on April 1st.

Please note, you cannot currently request a refund for an app subscription, however once you cancel, you'll be able to continue accessing the subscription content until the end of the current billing cycle.

Refunds

You cannot currently request a refund for an app subscription (unless legally required), but once you cancel, you'll be able to continue accessing the subscription content until the end of the current billing cycle.

Automatic Cancellation

If your app subscription is cancelled and you didn't request it, there was likely an issue with your payment. If this happens, you'll receive an email asking you to repurchase your subscription.

Re-purchasing cancelled subscriptions

If your subscription gets cancelled due to payment issues, or if you cancel a subscription and then change your mind, you can always repurchase your subscription within the app on your headset.

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