Setting up your new Oculus device



Oculus Quest

Getting Started with your Oculus Quest


To set up your Oculus Quest and connect to Wi-Fi, you'll need to download the Oculus app on your mobile phone. The minimum OS requirements for phones to run the Oculus companion app are:

  • Apple iOS 10+
  • Android 6.0+

With the Oculus App, you can set up your headset, browse VR games and apps and customize your device settings.

Download the App:

Notes:

  • Your phone must be connected to Wi-Fi and have Bluetooth turned on to set up your Oculus Quest.
  • If you install the Oculus app on an unsupported device, you may experience issues setting up your Oculus Quest.
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Before you set up your Oculus Quest headset, download the Oculus app on your mobile phone to get started.

To download the Oculus app:

  • Using the supported phone you'd like to download the Oculus app on, open your internet browser, go to oculus.com/app and follow the onscreen instructions.

If you're experiencing issues downloading the Oculus app, make sure you are using a supported phone, then try downloading the app from the Google Play Store or the App Store by searching for Oculus.

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Your Oculus Quest needs to be connected to a Wi-Fi network to use and access most features and content. You will be prompted to choose your Wi-Fi network during the setup process.

To change the Wi-Fi network your Oculus Quest is connected to from your phone:

  1. Turn on your Oculus Quest and open the Oculus app on your phone.
  2. Tap Settings from the bottom menu.
  3. Tap the headset that you are currently using.
  4. Tap Wi-Fi.
  5. Tap the new Wi-Fi network you’d like to connect to and enter the password, if prompted.

To change the Wi-Fi network your Oculus Quest is connected to from your Oculus Quest Headset:

  1. Turn on your Oculus Quest and put on your headset.
  2. Select Settings from the bottom toolbar menu.
  3. Select Wi-Fi.
  4. Select the Wi-Fi network you'd like to connect to.
  5. If prompted, enter the password for the Wi-Fi network you'd like to connect to.
  6. Select Connect to connect to the Wi-Fi network.

If you're still having trouble connecting your Quest to Wi-Fi, try these troubleshooting tips.

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Unboxing Your Headset

Before you begin setting up your Oculus Quest headset, remove all items from the box to make sure you aren't missing anything.

The following items should be included in your Oculus Quest box:

  • Oculus Quest headset
  • Two Oculus Touch controllers
  • Power adapter
  • Charging cable
  • Glasses spacer
  • Two AA batteries (for the controllers)
  • Reference guide
  • Safety & warranty manual

Before you connect your Oculus Quest headset:


Connecting and Pairing Your Headset Using the Oculus Mobile App

When you're ready to start using your Oculus Quest headset for the first time:

  1. Plug the charging cord into your Oculus Quest Headset and a power source to begin charging it. The charging indicator will turn green once it is fully charged.
  2. Download and open the Oculus app on your iPhone or Android phone.
  3. Follow the on-screen instructions to connect your phone to your headset and your headset to your Wi-Fi network.
  4. Continue through the on-screen instructions to pair your Oculus Touch controllers with your headset.
  5. For an optimal experience, wait until your Oculus Quest Headset is fully charged before wearing it.

Connecting and Pairing Your Headset Without the App

When you're ready to start using your Oculus Quest headset for the first time:

  1. Plug the charging cord into your Oculus Quest Headset and a power source to begin charging it. The charging indicator will turn green once it is fully charged.
  2. Once your headset has been charged, put on your headset and follow the in-VR instructions.
  3. For an optimal experience, wait until your Oculus Quest Headset is fully charged before wearing it.

Troubleshooting

If you're having trouble completing the setup process, there's a few things you can check.

  • WiFi
    • Make sure your WiFi signal is strong. If you have a weak signal, try moving to another location.
    • Quest needs to be set up on a secure, password protected network. Unsecured networks can't be used for the setup process.
    • Your WiFi network also can't use captive portals .
  • Oculus Service Status: Make sure that Oculus services are up and running as expected. You can do that by checking the service status page.
  • Login credentials: Double check to make sure that your username and password have been entered correctly. You can also try logging out, waiting a few minutes, and logging back in.

If you're still unable to't complete the in-VR setup process, you can download the Oculus mobile app on a compatible smartphone and complete your setup from there.


Wearing your Headset

To put your headset on:

  1. Loosen the side straps and then the top strap.
  2. Starting from the back, put your headset on.
    • Make sure to pull the back strap down until it cradles the base of your head.
    • If you’re wearing glasses, put the headset on from the front first.
  3. Tighten the side tabs and then top strap.
    • Make sure the straps aren't too tight. The headset should fit comfortably and shouldn't apply too much pressure on your face and head.

To adjust your view:

  • With your hands holding both sides of your headset, slowly move your Oculus Quest up and down until the picture is clear and the headset feels comfortable.
  • If you wear glasses, insert the glasses spacer into your Oculus Quest headset prior to using it.
  • If the image in your headset isn't clear, you can use your left thumb to move the image slider on the left of the bottom of your headset to the left and right until the image is clear.

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Having trouble? Check out these Troubleshooting Tips.


Oculus Rift S

Getting Started with your Oculus Rift S


To set up your Oculus Rift S or Rift, you'll need to download the Oculus app on your PC. Before you install the Oculus app, check to make sure that your hard drive has sufficient disk space.

When you install the Oculus app on your computer, it'll install on the C: drive. If you want to install the app on a different system drive follow this support article for additional instruction.

To download and install the Oculus app on your computer:

  1. Go to www.oculus.com/setup and click Download Oculus Rift Software.
  2. Open the Oculus app and click Install Now.
  3. Follow the on-screen instructions to create an Oculus account and set up your Rift S or Rift.
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Before you get started, make sure your Rift S and PC firmware and software are up to date.

Plug in your headset


Your Oculus Rift S uses USB 3.0 and DisplayPort connectors to connect to your computer. We've listed the different options that you can and can't use to connect your Rift S below:

Supported Connections
  • DisplayPort Connection: You can connect your Oculus Rift S to any DisplayPort port that is directly connected to a discrete GPU.
  • Mini DisplayPort Connection: You can connect your Oculus Rift S to any Mini DisplayPort port that is directly connected to a discrete GPU using the mDP → DP adapter included with your Rift S.
Unsupported Connections
  • Mini DisplayPort Connection with third party adapter: Currently, the only mDP → DP adapter certified to work is the one provided with your Rift S. If other adapters are used, we cannot guarantee functionality or performance.
  • HDMI Connection with third party adapter: Currently, there are no known adapters that will work from HDMI → DP. If this changes, we’ll update this article to include any supported adapters. Until then, we don't recommend trying to use Rift S with any PC or laptop that does not have a DisplayPort port or Mini DisplayPort port.
  • USB Type-C Connection with third party adapter: Currently, we cannot make any recommendations for USB-C → DP. If this changes, we’ll update this article to include any supported adapters.
  • In order to ensure basic functionality, any display port used to connect Rift S needs to be directly connected to a discrete GPU.

Set up your headset software


To set up your Oculus Rift S or Rift, you'll need to download the Oculus app on your PC. Before you install the Oculus app, check to make sure that your hard drive has sufficient disk space.

When you install the Oculus app on your computer, it'll install on the C: drive. If you want to install the app on a different system drive follow this support article for additional instruction.

To download and install the Oculus app on your computer:

  1. Go to www.oculus.com/setup and click Download Oculus Rift Software.
  2. Open the Oculus app and click Install Now.
  3. Follow the on-screen instructions to create an Oculus account and set up your Rift S or Rift.

Fit and adjust your headset


Put on your headset and make sure it fits comfortably.

  1. Adjust the velcro top strap until the Rift S sits comfortably on your head.
  2. Rotate the fit wheel to adjust the tightness of the halo band.
  3. If you’re wearing glasses, put the headset on from the front first.
  4. Press the depth adjustment button on the bottom of the headset to adjust the lenses in or out for more clarity and a comfortable fit over glasses.
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If you're setting up your Oculus Touch controllers for the first time, follow the on-screen instructions during the setup process.

To add your Touch controllers from your settings:

  1. Open the Oculus app on your PC computer.
  2. Select Devices in the left menu.
  3. Under Rift S and Touch click Pair Device and then select Pair Touch.
  4. Follow the on-screen instructions to add your Touch controllers.
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Checking the Status of Your Devices

You can check the status of the Oculus Rift S or Rift devices you’ve connected in your settings.

To check the status of all the devices you’ve connected:

  1. Open the Oculus app on your computer.
  2. Select Devices in the left menu to check the status of your devices.
Reconnecting Your Devices

If you ever need to reconnect your devices, you can add them individually or run a full setup.

To reconnect your devices:

  1. Open the Oculus app on your computer.
  2. Select Devices in the left menu.
  3. If you see the device that you want to reconnect, click on it and follow the onscreen instructions.
    • If you don't see the device that you want to reconnect, click Add Headset.
  4. Follow the on-screen instructions to set up your devices.
Checking Your Battery Levels

You can check the Battery Levels of Oculus Touch Controllers you’ve connected in your settings.

To check your battery levels:

  1. Open the Oculus app on your computer.
  2. Select Devices in the left menu and then look for the battery level below each Touch controller.

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Having trouble? Check out these Troubleshooting Tips.