When you make a VR profile on your Oculus device, you'll create a username that's publicly visible and shared on all your Oculus devices. You can change your username only once every 6 months.

Username requirements:

• Usernames must start with a letter or number.

• Usernames may be between 2 to 20 characters in length.

• Usernames may include a mix of letters, number, dashes and underscores, but may not include dashes or underscores consecutively.

• Usernames may not have spaces, slashes or periods.

To change your username:

1. Go to secure.oculus.com and log into your account.

2. Click Profile on the left.

3. Click Edit next to Username.

4. Enter your new username and your password.

5. Click SAVE and then click CONFIRM.

To unsubscribe from Oculus promotional emails:

1. Go to your Oculus Notifications from an internet browser. If you aren't logged in to your account, you'll be asked to login first.

2. Scroll down to the Consumer Marketing section of the page. Here, you can un-check any boxes next to the type of emails you don't want to receive.

3. When you're finished, click the Update button at the bottom of the section to save your changes.

If you are new to Oculus, or using Oculus Quest 2, a Facebook account is required to use your device, apps and the Oculus store. If you don’t already have a Facebook account, you can create one using the Oculus app.

To create a Facebook account using the Oculus app:

1. Open the Oculus app on a compatible mobile device. You can download the Oculus app from the App Store or Google Play store.

2. Tap Sign Up at the bottom of the screen.

   

3. When you create your Facebook account, enter the name you use in real life (you will be able to choose whether you display that name to others in VR).

   

4. After creating a Facebook account, you'll be able to create a unique VR profile — so you might be Monique Smith on Facebook, but WarriorMama365 in VR.

   

During the initial setup, you can also adjust your privacy settings, including whether or not people can see your Facebook name on Oculus. You can change your privacy settings at any time in the Oculus app. Learn more about your privacy on Oculus.

If you’re looking for additional help in setting up or using your Oculus device, please contact Oculus Support.

Depending on how you log in to Oculus you will need to change your Facebook password or change your Oculus password.

The PIN that you create for your account is used to verify your identity and to simplify purchasing in the Oculus store. Because the PIN is associated with your account, all of your Oculus devices share the same PIN.

Many people use the same password on multiple websites. If one website is compromised, bad actors may try to use these passwords on other sites. As a result, we monitor online forums where lists of emails and passwords appear from time to time. If we believe that an email and password combination on one of these lists may match the one you use for your Oculus account, we will proactively invalidate your current password and ask you to choose a new, unique password to help protect your account. This process is designed as a preventative measure. It doesn’t necessarily mean that your account has been compromised.

To help avoid this issue in the future, here are a few tips on how to protect your passwords online:

• Don’t use a password that you’ve used previously, and don’t use your Oculus password anywhere else.
• Never share your password. You should be the only one who knows it.
• Avoid including your name or common words. Your password should be difficult to guess.

We use a variety of practices, including a process called 'hashing,' that prevent us from having to store your plain text password.

Once we discover a set of disclosed email addresses and passwords, we check to see if any of them could be used to log into valid accounts.

If the email and hash combinations don’t match, we don’t take any action. If we find a match, we proactively prompt you to change your password. This process helps your account remain secure.

When you create an account, you can choose who can see your real name, activity and friend list in the Oculus app.

From your privacy settings, you can control the following info:

• Facebook Name: Choose who can see your real name and if you want people to find it in search.

• Activity: Choose who can see your activity in games and apps.

• Friend List: Choose who can see your friend list.

When you block someone in the Oculus app, they won’t be able to see your info or activity. Blocking a friend will also remove them from your friend list on all your Oculus devices.

To delete your Oculus information if you login to Oculus using a Facebook account:

1. From a computer, go to www.oculus.com.

2. Log into your account.

3. Click on your profile image in the upper right corner of your browser, then select My Profile.

4. On the left side of your screen, click Privacy Center.

5. Scroll to the bottom of the page and click the button Delete your Oculus data.

To delete your Oculus information if you log in to Oculus with an Oculus account:

1. From a computer, go to www.oculus.com.

2. Log in to your account.

3. Click on your profile image in the top-right corner of your browser, then select My Profile.

4. On the left-hand side of your screen, click Privacy Center.

5. Scroll to the bottom of the page and click the button Delete your Oculus account.

What happens after you delete your Oculus information?

When you delete your Oculus information, people won’t be able to see it on Oculus, although it may take up to 90 days to make sure that everything is deleted. During that period, you may still receive personalized ads on and off the Facebook Company Products and you won't be able to access your Oculus information.

Some of your Oculus information requires you to delete it separately. For example, your communications with Oculus Support can be deleted through your Zendesk account if you created one, or from the email account you used to communicate with Oculus Support. If you're an Oculus developer, you'll need to contact customer support to delete your organization. Oculus may still retain certain data to comply with local laws, such as sales receipts to comply with local tax laws.

Please keep in mind that once your data has been deleted you won't be able to reactivate it or retrieve anything you've added, including:

• All of your Oculus apps and in-app purchases;

• Your Oculus app achievements;

• Your Oculus friends list;

• Any history of interactions with other users on the Oculus platform;

• Any content you created on the Oculus platform.

This does not include content that you’ve shared to your Facebook profile. You can learn more about how to delete your Facebook account in the Facebook Help Center. You also will no longer be able to return any apps and will lose any existing store credits.

If you decide that you no longer wish to delete your account, you can cancel your deletion request within 30 days by following these steps:

To cancel your deletion if you log into Oculus with your Facebook account:

1. Log into your Facebook account within 30 days of deleting your account.

2. Click Cancel Deletion.

To cancel your deletion if you log into Oculus with your Oculus account: You can cancel deletion of making the deletion request by submitting a request at our Support Center.

To change your profile picture using the Oculus app on your phone:

1. Open the Oculus app on your phone.
2. Tap your profile picture in the top left.
3. Tap your profile picture and then tap one of the following to change your profile picture:
   • Tap a photo under Facebook Photos or Suggested Photos to set it as your profile picture.
   • Tap to choose a profile picture from your phone's camera roll.

To change your profile picture using the Oculus app on your PC:

1. Open the Oculus app on your computer.
2. Click Friends in the bottom left menu.
3. Click your name in the right slide-out menu.
4. Click your current profile picture at the top of the app to change it.
5. Choose an Oculus picture or click Upload Picture at the bottom to add your own.
6. Click Confirm.

To change your profile picture using the Oculus app for Gear VR:

1. Open the Oculus app on your phone.
2. Tap your profile picture in the top left.
3. Tap your profile picture and then tap one of the following to change your profile picture:
   • Take Photo
   • Choose from Phone
   • Choose an Oculus Picture

Note: Your profile picture must have a resolution of 176x176 pixels.

You can create an avatar for your account on Oculus that you can see in some Oculus Store content. All your Oculus devices share the same avatar.

To create an avatar using your Oculus Quest 2, Quest, Go or Samsung Gear VR:

1. Put on your Oculus Quest 2, Quest, Go or Gear VR headset.

2. Select your profile picture from the navigation menu, then select Edit Avatar.

3. Select a category under Appearance in the left menu in the left menu to customize your avatar.

4. When you're done, select Save Avatar & Exit on the bottom.

To create an avatar using your Oculus Rift or Rift S:

1. Put on your Rift or Rift S headset and go to Oculus Home.

2. Next to your profile picture in the top right, select Edit Avatar.

3. Select Start in the center of the mirror.

4. Select Head, Wardrobe or Palette on the left to customize your avatar.

5. When you're done, select Exit on the right.

To turn on automatic app updates for your Oculus Rift or Rift S in the Oculus app:

1. Open the Oculus app on your PC computer.
2. Select Settings from the left menu.
3. Select the General tab.
4. Next to Automatic App Updates, click to turn automatic updates on or off.

Oculus Quest 2, Quest and Go

To change the language for the Oculus app on your phone:

The language you see in the Oculus app will be based off the language you select in your phone settings. If the language you select from your phone settings isn’t supported in the Oculus app, the language in the Oculus app will default to an Oculus-supported language in your location. If there isn’t an Oculus-supported language available in your location, it’ll default to English.

The Oculus app supports the following languages:

• Czech

• Danish

• Dutch

• German

• Greek

• English (US)

• English (UK)

• Finnish

• French

• Italian

• Japanese

• Korean

• Norwegian

• Polish

• Portuguese (Brazil)

• Portuguese (Portugal)

• Romanian

• Russian

• Spanish (Spain)

• Spanish (LATAM)

• Swedish

• Turkish

• Simplified Chinese

• Traditional Chinese (Hong Kong)

• Traditional Chinese (Taiwan)

Oculus Rift S and Rift

To change the language for the Oculus app on your PC computer:

1. Open the Oculus app on your computer.

2. Select Settings in the left menu.

3. Select the General tab.

4. Next to Language Preference, click to select your language.

Gear VR

To change the language for the Oculus app on your Samsung Android Phone:

The language you see in the Oculus app will be based off the language you select in your Android phone settings. If the language you select from your phone settings isn’t supported in the Oculus app, the language in the Oculus app will default to an Oculus-supported language in your locale. If there isn’t an Oculus-supported language available in your locale, it’ll default to English.

The Oculus app for Android supports the following languages:

• Czech

• Danish

• German

• Greek

• English (US)

• English (UK)

• Spanish (Spain)

• Spanish

• Finnish

• French (France)

• French (Canada)

• Italian

• Japanese

• Korean

• Norwegian

• Dutch

• Dutch (Belgium)

• Polish

• Portuguese (Brazil)

• Portuguese (Portugal)

• Romanian

• Russian

• Swedish

• Turkish

• Vietnamese

• Simplified Chinese

• Traditional Chinese (Hong Kong)

• Traditional Chinese (Taiwan)

To change the bandwidth limit for your Oculus Rift S or Rift:

1. Open the Oculus app on your computer.
2. Select Settings in the left menu.
3. Select the General tab.
4. Next to Bandwidth Limit, use the dropdown to set your limit.

Oculus Quest 2, Quest or Go

To turn Oculus recommendation notifications on or off:

1. Open the Oculus app on your phone.
2. Tap Settings and then tap Notifications.
3. Tap the toggle next to Oculus recommendation notifications to turn them on or off.

To turn Oculus recommendation notifications on or off for Gear VR:

1. Open the Oculus app on your phone.
2. Tap More and then tap Notification Preferences.
3. Tap to turn Oculus recommendation notifications on or off.

Uninstalling for Oculus Quest 2, Quest or Go

To uninstall the Oculus app from your Android phone:

1. From your phone’s home screen, go to Settings.
2. Tap Apps.
3. Scroll down and tap the Oculus app and then Uninstall.

To uninstall the Oculus app from your iPhone:

1. From your iPhone’s home screen, find the Oculus app.
2. Tap and hold the Oculus app until it shakes and is marked with a small X in the top left corner of the app.
3. Tap the X and then tap Delete to uninstall the Oculus app.

Uninstalling for Samsung Gear VR

To uninstall the Oculus app from your Android phone:

1. From your phone’s home screen, go to Settings
2. Tap Apps
3. Scroll down and tap the application and then Uninstall on the following:
• Oculus
• Oculus VR
• Oculus System Activities
• Oculus System Driver
• Oculus Rooms
• Oculus App Runtime
• Oculus Browser
• Oculus Media Plugin
• Oculus Home

Before we make our software available to everyone, we put it through a variety of tests in an effort to ensure there are no major issues. The Oculus Public Test Channel Program is an opportunity for our community to test pre-release builds of the Oculus software, and join in to help with the process. Together we can work to build better features and updates, and we look forward to hearing your suggestions, issues you report, and feedback on new features and changes.

You can choose to join the Public Test Channel anytime, and by enrolling, you’ll be given the option to report any issues you encounter while testing potential changes. You can also choose to leave the program anytime after you’ve enrolled. Keep in mind enrolling in the Public Test Channel means you’ll be testing a beta version of the Oculus software that isn’t a finished product, so you may encounter issues ranging from minor issues to app crashes. If you run into any issues that cause discomfort or safety features to stop working (example: Guardian), we recommend you stop using your Rift S or Rift or use it with caution.

Enrolling in the Public Test Channel

You’ll automatically get the pre-release version of the Oculus software when one is available. Otherwise, you’ll get the public version.

To enroll in the Oculus Rift S and Rift Public Test Channel:

1. Open the Oculus app on your PC computer.
2. Select Settings in the left menu.
3. Select the Beta tab.
4. Next to Public Test Channel, click to enroll.

Once you’ve enrolled in the Public Test Channel, you can choose to leave at any time by returning to the Beta section of the Oculus app and clicking next to Public Test Channel.