Your Account

Username

When you make a VR profile on your Oculus device, you'll create a username that's publicly visible and shared on all your Oculus devices. You can change your username only once every 6 months.

Username requirements:

  • Usernames must start with a letter or number.

  • Usernames may be between 2 to 20 characters in length.

  • Usernames may include a mix of letters, number, dashes and underscores, but may not include dashes or underscores consecutively.

  • Usernames may not have spaces, slashes or periods.

To change your username:

  1. Go to secure.oculus.com and log into your account.

  2. Click Profile on the left.

  3. Click Edit next to Username.

  4. Enter your new username and your password.

  5. Click SAVE and then click CONFIRM.

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Notifications and Email

To unsubscribe from Oculus promotional emails:

  1. Go to your Privacy Center from an internet browser. If you aren't logged in to your account, you'll be asked to login first.

  2. Scroll down to the Communications section of the page. Here, you can un-check any boxes next to the type of emails you don't want to receive.

  3. When you're finished, click the Update button at the bottom of the section to save your changes.

You can return to your Privacy Center to adjust your account settings at any time.

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Account, Password, and PIN

Creating an account and keeping it secure.

If you are new to Oculus, or using Oculus Quest 2, a Facebook account is required to use your device, apps and the Oculus store. If you don’t already have a Facebook account, you can create one using the Oculus app.

To create a Facebook account using the Oculus app:

  1. Open the Oculus app on a compatible mobile device. You can download the Oculus app from the App Store or Google Play store.

  2. Tap Sign Up at the bottom of the screen.

  3. When you create your Facebook account, enter the name you use in real life (you will be able to choose whether you display that name to others in VR).

  4. After creating a Facebook account, you'll be able to create a unique VR profile — so you might be Monique Smith on Facebook, but WarriorMama365 in VR.

During the initial setup, you can also adjust your privacy settings, including whether or not people can see your Facebook name on Oculus. You can change your privacy settings at any time in the Oculus app. Learn more about your privacy on Oculus.

If you’re looking for additional help in setting up or using your Oculus device, please contact Oculus Support.

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If you are logged into Oculus with your Facebook account, you can change your password on Facebook.

If you are not logged into Oculus with your Facebook account, please follow the directions below.

To change your password using the Oculus app on your computer:

  1. Open the Oculus app on your PC.
  2. Select Settings in the left menu.
  3. Under Account, click Password.
  4. Enter a new password and then enter your old password to confirm the change.
  5. Click Submit.

To change your password using the Oculus app on your phone:

  1. Open the Oculus app on your phone.
  2. Tap Settings and then tap Change Password.
  3. Enter your old password, your new password and your new password again to confirm.
  4. Tap Save to save your new password.

To change your password using the Oculus app for Gear VR:

  1. Open the Oculus app on your phone.
  2. Tap More and then tap Change Password.
  3. Enter your old password, your new password and your new password again to confirm.
  4. Tap Save to save your new password.
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The PIN that you create for your account is used to verify your identity and to streamline purchasing in the Oculus store. Because the PIN is associated with your account, all of your Oculus devices share the same PIN.

To reset your Oculus PIN using the Oculus PC app:

  1. Open the Oculus app on your computer.
  2. Select Settings in the left menu.
  3. Under Account, click Oculus PIN.
  4. Enter a new PIN and then enter your password to confirm the change.
  5. Click Submit.


To reset your Oculus PIN using the Oculus mobile app:

  1. Open the Oculus app on your phone.
  2. Tap Settings from the bottom menu.
  3. Tap Reset Oculus Pin.
  4. Enter your password, then enter your new PIN and tap Submit.

To reset your Oculus PIN using the Oculus website:

  1. Go to your profile on Oculus.com.
  2. Click Security in the left menu, then click Edit next to PIN.
  3. Enter your current PIN, then enter your new PIN and click Save.

To reset your Oculus PIN using the Oculus app for Samsung Gear VR:

  1. Open the Oculus app on your phone.
  2. Tap More and then tap Reset Oculus PIN.
  3. Enter your password, then enter your new PIN and tap Save.
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Many people use the same password on multiple websites. If one website is compromised, bad actors may try to use these passwords on other sites. As a result, we monitor online forums where lists of emails and passwords appear from time to time. If we believe that an email and password combination on one of these lists may match the one you use for your Oculus account, we will proactively invalidate your current password and ask you to choose a new, unique password to help protect your account. This process is designed as a preventative measure. It doesn’t necessarily mean that your account has been compromised.

To help avoid this issue in the future, here are a few tips on how to protect your passwords online:

  • Don’t use a password that you’ve used previously, and don’t use your Oculus password anywhere else.
  • Never share your password. You should be the only one who knows it.
  • Avoid including your name or common words. Your password should be difficult to guess.
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We use a variety of practices, including a process called 'hashing,' that prevent us from having to store your plain text password.

Once we discover a set of disclosed email addresses and passwords, we check to see if any of them could be used to log into valid accounts.

If the email and hash combinations don’t match, we don’t take any action. If we find a match, we proactively prompt you to change your password. This process helps your account remain secure.

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Privacy and Security

Keeping your account info safe.

When you create an account, you can choose who can see your real name, activity and friend list in the Oculus app.

From your privacy settings, you can control the following info:

  • Facebook Name: Choose who can see your real name and if you want people to find it in search.

  • Activity: Choose who can see your activity in games and apps.

  • Friend List: Choose who can see your friend list.

Oculus Rift S and Rift

To control who can see your info using the Oculus app on your PC computer:

  1. Open the Oculus app on your computer.

  2. Select Settings in the left menu.

  3. Select the Privacy tab and then click Privacy Settings.


Oculus Quest and Oculus Go

To control who can see your info using the Oculus app on your phone:

  1. Open the Oculus app on your phone.

  2. Tap Settings from the bottom menu.

  3. Tap Privacy Settings.


Gear VR

To control who can see your info using the app on your Samsung Android phone:

  1. Open the Oculus app on your phone.

  2. Tap More.

  3. Tap Privacy Settings.

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When you block someone in the Oculus app, they won’t be able to see your info or activity. Blocking a friend will also remove them from your friend list on all your Oculus devices.

Oculus Rift S and Rift

To block someone you’ve friended using the Oculus app on your PC computer:

  1. Open the Oculus app on your computer.

  2. Select Friends from the bottom left menu.

  3. Click next to the name of the person you want to block, then click Block.

To unblock someone using the Oculus app on your computer:

  1. Open the Oculus app on your computer.

  2. Select Settings in the left menu.

  3. Select the Privacy tab.

  4. Click Block List and then click Unblock next to the person you want to unblock.


Oculus Quest and Oculus Go

To block someone you’ve friended using the Oculus app on your phone:

  1. Open the Oculus app on your phone.

  2. Tap Social from the bottom menu and then tap next to the person you want to block.

  3. Tap Block to block that person, then tap Block to confirm.

To unblock someone using the Oculus app on your phone:

  1. Open the Oculus app on your phone.

  2. Tap Settings and then tap Privacy Settings.

  3. Tap List of users under Blocked Users.

  4. Tap the person you want to unblock and then confirm that you want to unblock that person.


Gear VR

To block someone you’ve friended using the Oculus app on your Samsung Android phone:

  1. Open the Oculus app on your phone.

  2. Tap Friends and then tap the person you want to block.

  3. Tap in the top right and then tap Block.

To unblock someone using the Oculus app on your Gear VR connected Phone:

  1. Open the Oculus app on your phone.

  2. Tap More More and then tap Privacy Settings.

  3. Tap List of users under Blocked Users, then tap the person you want to unblock and then tap Unblock.

Note: If you unblock a friend, you’ll need to add them again to see them on your friend list.

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Two-factor authentication is an optional but recommended security feature for your account on Oculus which adds a secondary layer of protection. In addition to your password, two-factor requires an additional code from an app or SMS at login.

To enable two-factor authentication:

  1. Go to your Profile page.
    • If prompted, log into your account with your Oculus or Facebook credentials.
  2. Select Setup next to Two-Factor Authentication at the bottom of the page.
  3. Select the method of two-factor authentication you'd like to use and follow the onscreen instructions.

Notes:

  • To use an authentication app for two-factor authentication, you'll need an authenticator app like Google Authenticator, Duo Mobile, or LastPass installed on your phone.
  • It is still recommended you enable two-factor authentication on Oculus if you already use two-factor authentication on Facebook and log into your Oculus device with your Facebook account.
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To delete your Oculus information if you login to Oculus using a Facebook account:

  1. From a computer, go to www.oculus.com.
  2. Log into your account.
  3. Click on your profile image in the upper right corner of your browser, then select My Profile.
  4. On the left side of your screen, click Privacy Center.
  5. Scroll to the bottom of the page and click the button Delete your Oculus data.

To delete your Oculus information if you log in to Oculus with an Oculus account:

  1. From a computer, go to www.oculus.com.
  2. Log in to your account.
  3. Click on your profile image in the top-right corner of your browser, then select My Profile.
  4. On the left-hand side of your screen, click Privacy Center.
  5. Scroll to the bottom of the page and click the button Delete your Oculus account.
  6. .

What happens after you delete your Oculus information?

When you delete your Oculus information, people won’t be able to see it on Oculus, although it may take up to 90 days to make sure that everything is deleted. During that period, you may still receive personalized ads on and off the Facebook Company Products and you won't be able to access your Oculus information.

Some of your Oculus information requires you to delete it separately. For example, your communications with Oculus Support can be deleted through your Zendesk account if you created one, or from the email account you used to communicate with Oculus Support. If you're an Oculus developer, you'll need to contact customer support to delete your organization. Oculus may still retain certain data to comply with local laws, such as sales receipts to comply with local tax laws.

Please keep in mind that once your data has been deleted you won't be able to reactivate it or retrieve anything you've added, including:

  • All of your Oculus apps and in-app purchases;
  • Your Oculus app achievements;
  • Your Oculus friends list;
  • Any history of interactions with other users on the Oculus platform;
  • Any content you created on the Oculus platform.

This does not include content that you’ve shared to your Facebook profile. You can learn more about how to delete your Facebook account in the Facebook Help Center. You also will no longer be able to return any apps and will lose any existing store credits.

If you decide that you no longer wish to delete your account, you can cancel your deletion request within 30 days by following these steps:

To cancel your deletion if you log into Oculus with your Facebook account:

  1. Log into your Facebook account within 30 days of deleting your account.
  2. Click Cancel Deletion.

To cancel your deletion if you log into Oculus with your Oculus account: You can cancel deletion of making the deletion request by submitting a request at our Support Center.

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Profile and Preferences

How to customize the look, feel, and functionality of your account.

To change your profile picture using the Oculus app on your PC computer:

  1. Open the Oculus app on your computer.
  2. Click Friends in the bottom left menu.
  3. Click your name in the right slide-out menu.
  4. Click your current profile picture at the top of the app to change it.
  5. Choose an Oculus picture or click Upload Picture at the bottom to add your own.
  6. Click Confirm.

To change your profile picture using the Oculus app for Gear VR:

  1. Open the Oculus app on your phone
  2. Tap your profile picture in the top left
  3. Tap your profile picture and then tap one of the following to change your profile picture:
    • Take Photo
    • Choose from Phone
    • Choose an Oculus Picture

Note: Your profile picture must have a resolution of 176x176 pixels.

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You can create an avatar for your account on Oculus that you can see in some Oculus Store content. All your Oculus devices share the same avatar.

To create an avatar using your Oculus Rift or Rift S:

  1. Put on your Rift or Rift S headset and go to Oculus Home.
  2. Next to your profile picture in the top right, select Edit Avatar.
  3. Select Start in the center of the mirror.
  4. Select Head, Wardrobe or Palette on the left to customize your avatar.
  5. When you’re done, select Exit on the right.

To create an avatar using your Oculus Quest 2, Quest, Go or Samsung Gear VR:

  1. Put on your Oculus Quest 2, Quest, Go or Gear VR headset.
  2. Select People from the navigation menu, then select Profile.
  3. Select Edit Avatar to open the avatar editor.
  4. Select Face, Hair, Facial Hair, Eyewear or Clothing in the left menu to customize your avatar.
  5. When you’re done, select Save Avatar & Exit on the bottom.
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To turn on automatic app updates for your Oculus Rift or Rift S in the Oculus app:

  1. Open the Oculus app on your PC computer.
  2. Select Settings from the left menu.
  3. Select the General tab.
  4. Next to Automatic App Updates, click to turn automatic updates on or off.
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Oculus Quest 2, Quest and Go

To change the language for the Oculus app on your phone:

The language you see in the Oculus app will be based off the language you select in your phone settings. If the language you select from your phone settings isn’t supported in the Oculus app, the language in the Oculus app will default to an Oculus-supported language in your location. If there isn’t an Oculus-supported language available in your location, it’ll default to English.

The Oculus app supports the following languages:

  • Czech

  • Danish

  • Dutch

  • German

  • Greek

  • English (US)

  • English (UK)

  • Finnish

  • French

  • Italian

  • Japanese

  • Korean

  • Norwegian

  • Polish

  • Portuguese (Brazil)

  • Portuguese (Portugal)

  • Romanian

  • Russian

  • Spanish (Spain)

  • Spanish (LATAM)

  • Swedish

  • Turkish

  • Simplified Chinese

  • Traditional Chinese (Hong Kong)

  • Traditional Chinese (Taiwan)


Oculus Rift S and Rift

To change the language for the Oculus app on your PC computer:

  1. Open the Oculus app on your computer.

  2. Select Settings in the left menu.

  3. Select the General tab.

  4. Next to Language Preference, click to select your language.


Gear VR

To change the language for the Oculus app on your Samsung Android Phone:

The language you see in the Oculus app will be based off the language you select in your Android phone settings. If the language you select from your phone settings isn’t supported in the Oculus app, the language in the Oculus app will default to an Oculus-supported language in your locale. If there isn’t an Oculus-supported language available in your locale, it’ll default to English.

The Oculus app for Android supports the following languages:

  • Czech

  • Danish

  • German

  • Greek

  • English (US)

  • English (UK)

  • Spanish (Spain)

  • Spanish

  • Finnish

  • French (France)

  • French (Canada)

  • Italian

  • Japanese

  • Korean

  • Norwegian

  • Dutch

  • Dutch (Belgium)

  • Polish

  • Portuguese (Brazil)

  • Portuguese (Portugal)

  • Romanian

  • Russian

  • Swedish

  • Turkish

  • Vietnamese

  • Simplified Chinese

  • Traditional Chinese (Hong Kong)

  • Traditional Chinese (Taiwan)

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To change the bandwidth limit for your Oculus Rift S or Rift:

  1. Open the Oculus app on your computer.
  2. Select Settings in the left menu.
  3. Select the General tab.
  4. Next to Bandwidth Limit, use the dropdown to set your limit.
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Notifications

Managing notifications from Oculus on your computer.

Oculus Quest 2, Quest or Go

To turn Oculus recommendation notifications on or off:

  1. Open the Oculus app on your phone.
  2. Tap Settings and then tap Notifications.
  3. Tap the toggle next to Oculus recommendation notifications to turn them on or off.

To turn Oculus recommendation notifications on or off for Gear VR:

  1. Open the Oculus app on your phone.
  2. Tap More More and then tap Notification Preferences.
  3. Tap to turn Oculus recommendation notifications on or off.
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Uninstalling

Removing the Oculus app from your phone.

Uninstalling for Oculus Quest 2, Quest or Go

To uninstall the Oculus app from your Android phone:

  1. From your phone’s home screen, go to Settings.
  2. Tap Apps.
  3. Scroll down and tap the Oculus app and then Uninstall.

To uninstall the Oculus app from your iPhone:

  1. From your iPhone’s home screen, find the Oculus app.
  2. Tap and hold the Oculus app until it shakes and is marked with a small X in the top left corner of the app.
  3. Tap the X and then tap Delete to uninstall the Oculus app.


Uninstalling for Samsung Gear VR

To uninstall the Oculus app from your Android phone:

  1. From your phone’s home screen, go to Settings
  2. Tap Apps
  3. Scroll down and tap the application and then Uninstall on the following:
    • Oculus
    • Oculus VR
    • Oculus System Activities
    • Oculus System Driver
    • Oculus Rooms
    • Oculus App Runtime
    • Oculus Browser
    • Oculus Media Plugin
    • Oculus Home
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Public Test Channel

Test pre-release builds of new Oculus software and features.

Before we make our software available to everyone, we put it through a variety of tests in an effort to ensure there are no major issues. The Oculus Public Test Channel Program is an opportunity for our community to test pre-release builds of the Oculus software, and join in to help with the process. Together we can work to build better features and updates, and we look forward to hearing your suggestions, issues you report, and feedback on new features and changes.

You can choose to join the Public Test Channel anytime, and by enrolling, you’ll be given the option to report any issues you encounter while testing potential changes. You can also choose to leave the program anytime after you’ve enrolled. Keep in mind enrolling in the Public Test Channel means you’ll be testing a beta version of the Oculus software that isn’t a finished product, so you may encounter issues ranging from minor issues to app crashes. If you run into any issues that cause discomfort or safety features to stop working (example: Guardian), we recommend you stop using your Rift S or Rift or use it with caution.

Enrolling in the Public Test Channel

You’ll automatically get the pre-release version of the Oculus software when one is available. Otherwise, you’ll get the public version.

To enroll in the Oculus Rift S and Rift Public Test Channel:

  1. Open the Oculus app on your PC computer.
  2. Select Settings in the left menu.
  3. Select the Beta tab.
  4. Next to Public Test Channel, click to enroll.

Once you’ve enrolled in the Public Test Channel, you can choose to leave at any time by returning to the Beta section of the Oculus app and clicking next to Public Test Channel.

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