If you’re having trouble setting up your Oculus Rift sensor tracking, try these troubleshooting tips:

  • Check to make sure your Rift and USB drivers are up to date.
  • Check to make sure your sensor is plugged into a USB 3.0 (blue) port.
  • If you have more than one sensor plugged into a USB 3.0 port, try plugging one into a USB 2.0 port.
  • If you have more than one sensor plugged into a single USB controller, you may have exceeded your USB bandwidth. Try plugging the other sensors into a different USB controller (look for some USB ports further away on your computer).
  • If you're only using 2 sensors, try to put your sensors 3-6.5 feet (1-2 meters) in front of where you’ll be wearing your headset.
  • If you're using 3 sensors, try to put your front 2 sensors 3-9 feet (1.2.7 meters) in front of where you'll be wearing your headset. Then put your rear sensor straight back from one of your front sensors, and no more than 14 feet (4.3 meters) away from the farthest front sensor.
  • Check to make sure the glossy side of the sensor lens is pointing towards your play area.
  • If your sensors are close together, rotate them so that they face forward. If your sensors are wide apart, rotate them towards the center of your play area.
  • Check to make sure there aren’t any objects blocking your sensors.
  • If you’re using your Touch controllers, check to make sure you're using more than one sensor.
  • If you’re using more than 3 sensors, your setup may not work with your PC computer or play area. We recommend sticking with 3 sensors.
  • Try unplugging other USB devices you may be using (example: webcam).
  • Check to make sure your sensor isn’t tilted too far up or down.