If your Oculus Rift S headset isn’t connecting, try these troubleshooting steps:

  • Connect your Rift S to your computer in the following order:
    1. Plug in your USB cable.
    2. Wait 5 seconds or until the light on your Rift S headset comes on.
    3. Plug in your DisplayPort cable.
  • Make sure that your Rift S headset is plugged into your dedicated graphics card. If you try to use your integrated graphics card, the headset won't connect.
  • Make sure that your Rift S and computer are up-to-date.
  • Install the latest Oculus drivers by doing the following:
    1. Close the Oculus app.
    2. To open the Run command, press the Windows key + R.
    3. On the command line, type C:\Program Files\Oculus\Support\oculus-drivers.
    4. Open the oculus-driver file.
    5. Open the Oculus app and try to connect your headset again.
  • Restart the Oculus app on your computer.
Using a Mini DisplayPort?

If you're using a Mini DisplayPort adapter, make sure that you're using the adapter that came with your Rift S. Currently, Rift S doesn't support third-party adapters.

If these steps don't solve your issue, please review your Windows camera settings.

Still having issues?

If you continue to have issues with your Rift S after completing these steps, please contact Oculus Support.

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