Getting Started with Quest 2

Charge your headset

To start, plug the charging cord into your Oculus Quest 2 Headset and a power source to begin charging it. The charging indicator turns green once it's fully charged. If you haven't already charged your Quest 2, we recommend keeping your headset connected to power while it runs the initial updates.

Create your account

If you're new to Oculus, or using Oculus Quest 2, a Facebook account is required to use your device, apps and the Oculus store. You can create a Facebook account by tapping “Sign Up” on the first screen of the device setup process in the Oculus mobile app.

Adjust your headset fit and view

  1. To start, you'll want to gently adjust the lenses by shifting them left, then right until they click into the position that allows you to see what's on the screen most clearly.

  2. Next, adjust the side straps. To do this, move the two sliders on either side of the top strap.

    • To loosen the side straps, move the sliders toward the top strap. To tighten the side straps, move the sliders away from the top strap.

    • After you move the sliders, re-center the top strap between the sliders so that the two sides are equal, and the top strap is centered on your head when you put the headset on.

    • Keep in mind, you'll need to remove the headset from your head to re-adjust the side straps with the sliders.

  3. If you're wearing glasses, make sure to insert the glasses spacer. When you're ready to put the headset on, put it on from front to back.

  4. Place the headset on your head, then remove it and make any additional adjustments to the side straps as needed.

  5. Once you've got the side straps set, put your headset back on and adjust the top strap. You can adjust the top strap by pulling apart the velcro and re-attaching it so that your Quest 2 rests lightly on your face and the picture is clear.

  6. You can fine tune your headset fit and clarity by gently moving the firm arms on either side of your Quest 2 up and down to adjust the angle of the headset against your face.

Once your headset is adjusted, follow the instructions in-VR and in the Oculus mobile app to complete the setup process.

Troubleshooting

If your Quest 2 stalls while attempting to run the initial updates, please follow the directions in this article.

If you're having trouble completing the setup process in-VR, you may see a pairing code in-VR and you see a pairing code, please follow the steps below:

1. Open the Oculus app on a compatible mobile device. If you don't already have the Oculus app, you can download it from either the App Store or Google Play store using the links next to this text.




2. When you open the Oculus mobile app, you'll continue the setup process which includes:

  • Signing into Oculus with Facebook

  • Setting up a VR profile

  • Adjusting preferences and privacy settings

  • Creating an Oculus Store PIN

  • Adding payment information

3. Once you complete the account setup steps listed above, you may be prompted to select your headset. Select Quest 2.

If you don't see Quest 2 listed, make sure that your mobile device has bluetooth turned on. If you still don't see Quest 2, uninstall and then re-install the Oculus mobile app.

4. On the next screen, tap Pair. Your headset will either pair automatically, or ask for the pairing code that was displayed while you were in-VR.

5. After your headset is paired, you can tap Wi-Fi or Controller Issues? and select the issue that you're having.

Follow the remaining steps displayed in your Oculus app to resolve the issue.

If you continue experiencing issues setting up your Oculus Quest, please contact Customer Support for additional help.

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To avoid damaging your lenses and display, keep your headset away from anywhere that it might get exposed to the sun.

To keep your Oculus Quest 2 or Quest safe from sun exposure, follow these tips:

  • Don't store or leave your headset anywhere where it can be exposed to sunlight. The lenses inside your headset can be permanently damaged from less than a minute of exposure to direct sunlight even if it's indoors.

  • Do not use your headset outdoors.

  • If you need to transport your headset, do so in a bag or case that keeps it safe and protected from direct sunlight.

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It’s important to take care of your Oculus Quest 2 or Quest and secure it in a safe place. Keep in mind your limited warranty doesn’t cover normal wear and tear or physical damages.

To keep your Quest 2 or Quest safe, follow these tips:

  • To avoid damaging your lenses and display, keep your headset away from direct sunlight. Your headset can be permanently damaged from less than a minute of exposure to direct sunlight.

  • To avoid scratching your lenses, keep your headset away from sharp objects (example: cable tips, keys).

  • To avoid damaging your headset or straps, be gentle when adjusting your headset and tightening the straps.

  • Do not use or wear your headset while connected to the power adapter or charging.

  • Use the glasses spacer that comes in the box if you plan to wear glasses while using Quest 2.

  • To avoid general damage:

    • Don’t leave your headset in extremely hot locations (example: inside of a car).

    • Don’t leave your headset near heat sources (example: furnace).

    • Don’t leave your headset near pets or small children.

    • Don’t eat, drink or smoke near your headset.

    • Secure your headset in a safe place when you’re not using it.

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Oculus Quest 2, Quest and Go

To change the language for the Oculus app on your phone:

The language you see in the Oculus app will be based off the language you select in your phone settings. If the language you select from your phone settings isn’t supported in the Oculus app, the language in the Oculus app will default to an Oculus-supported language in your location. If there isn’t an Oculus-supported language available in your location, it’ll default to English.

The Oculus app supports the following languages:

  • Czech

  • Danish

  • Dutch

  • German

  • Greek

  • English (US)

  • English (UK)

  • Finnish

  • French

  • Italian

  • Japanese

  • Korean

  • Norwegian

  • Polish

  • Portuguese (Brazil)

  • Portuguese (Portugal)

  • Romanian

  • Russian

  • Spanish (Spain)

  • Spanish (LATAM)

  • Swedish

  • Turkish

  • Simplified Chinese

  • Traditional Chinese (Hong Kong)

  • Traditional Chinese (Taiwan)


Oculus Rift S and Rift

To change the language for the Oculus app on your PC computer:

  1. Open the Oculus app on your computer.

  2. Select Settings in the left menu.

  3. Select the General tab.

  4. Next to Language Preference, click to select your language.


Gear VR

To change the language for the Oculus app on your Samsung Android Phone:

The language you see in the Oculus app will be based off the language you select in your Android phone settings. If the language you select from your phone settings isn’t supported in the Oculus app, the language in the Oculus app will default to an Oculus-supported language in your locale. If there isn’t an Oculus-supported language available in your locale, it’ll default to English.

The Oculus app for Android supports the following languages:

  • Czech

  • Danish

  • German

  • Greek

  • English (US)

  • English (UK)

  • Spanish (Spain)

  • Spanish

  • Finnish

  • French (France)

  • French (Canada)

  • Italian

  • Japanese

  • Korean

  • Norwegian

  • Dutch

  • Dutch (Belgium)

  • Polish

  • Portuguese (Brazil)

  • Portuguese (Portugal)

  • Romanian

  • Russian

  • Swedish

  • Turkish

  • Vietnamese

  • Simplified Chinese

  • Traditional Chinese (Hong Kong)

  • Traditional Chinese (Taiwan)

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Your Oculus Quest 2 or Quest requires a Wi-Fi connection to use and access most features and content.

To connect from your Oculus Quest 2 or Quest:

  1. Press oculus icon on your right Touch controller to pull up your universal menu.

  2. Select Settings then select Wi-Fi.

  3. Select the Wi-Fi network you want to connect to then enter the Wi-Fi password.

  4. Select Connect.

To connect to Wi-Fi from your Oculus mobile app:

  1. Turn on your headset and open the Oculus mobile app.

  2. Tap Devices then tap the headset that you are currently using

  3. Tap Wi-Fi then tap the new Wi-Fi network you want to connect to and enter the password.

If you experience trouble connecting your headset to Wi-Fi, try these troubleshooting tips.

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Two terms that are often used when talking about headset adjustments and clarity are “IPD” and “lens spacing.”

  • IPD stands for Inter Pupillary Distance, or simply put, the distance between your pupils.

  • Lens spacing refers to the distance between the clearest spots on the two lenses inside your headset.

To achieve the best image clarity, lens spacing should line up with your IPD as much as possible. Quest headsets best accommodate IPDs between 56 and 70 mm, or about 95% of adults.

Finding your IPD

If you're not sure what your IPD is, the best way to ensure the most accurate measurement is to see your optometrist.

If seeing an optometrist isn't an option, many companies that sell prescription glasses have online or app-based resources to help you get an accurate IPD number at home.

Quest 2 IPD

To change the lens spacing on your Oculus Quest 2, gently adjust the lenses by shifting them together or apart. There are three lens spacing settings for Quest 2.

If you know your IPD, the table below shows which lens spacing setting we suggest.

IPD RangeLens Spacing Setting
61 mm or smaller 1 (narrowest, 58 mm)
61 mm to 66 mm2 (middle, 63mm)
66mm or larger 3 (widest, 68mm)

Keep in mind that these are only suggestions, particularly if your IPD is on or near the edge of each lens spacing setting’s suggested range. The best setting for you can depend on numerous factors, including things that can change with each use, like where a piece of content has you directing your gaze or how the headset is positioned on your face when you put it on. Don't hesitate to try a different lens spacing setting to see if it improves image clarity for you.

Quest IPD

To change the IPD on your Oculus Quest: gently move the slider on the bottom left side of the headset from left, then right.

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Before you wear your Oculus Quest 2 or Quest with glasses, check to make sure the width and height of your frames are the following sizes:

  • Width: 142mm or less

  • Height: 50mm or less

Once you've made sure your glasses are the right size, insert the eyeglass spacer into your headset to provide a larger fit.

To insert the eyeglass spacer:

  1. Gently remove the facial interface foam from your headset.

  2. Take the glasses spacer that came with your headset, and attach it to your headset by pressing it into place where your facial interface foam just was.

  3. Re-insert the facial interface foam back into place on top of the glasses spacer.

When you put on your headset with glasses, put it on from front to back. When you remove your headset, pull it forward and then take it off.

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To manually pair your Oculus Touch controllers:

  1. Open the Oculus app on your phone.

  2. Tap Oculus Quest 2 or Oculus Quest in the top left corner of your Oculus app.

  3. Tap Settings in the bottom right corner of your app.

  4. Tap Oculus Quest 2 or Oculus Quest under your name and email.

  5. Tap Controllers then tap Left or Right to choose which controller you’d like to pair.

  6. Press and hold the oculus icon and buttons on your right controller or and on your left controller until the controller LED blinks and then lights up to finalize the pairing.

Once you've paired your controllers, the controllers will automatically connect to your headset each time you turn it on, if it's nearby.

To unpair your controllers:

  1. Open the Oculus app on your phone.

  2. Tap Settings from the bottom menu.

  3. Tap the Oculus Quest 2 or Quest headset you currently have paired.

  4. Tap Controller, then tap the controller that you want to unpair.

  5. Tap Unpair Controller.

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Your Oculus Quest 2 or Quest headset will update automatically when connected to Wi-Fi and turned on. To make sure your software updates automatically, make sure to:

  • Charge your headset.

  • Keep your headset turned.

  • Keep your Quest 2 or Quest connected to Wi-Fi.

  • Allow your headset to sit on a flat surface without moving the headset or blocking the inside sensor for an extended period of time.

Note: Your Quest 2 or Quest will not update automatically while turned off.

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You can set your Oculus Quest 2 or Quest to require an unlock pattern when you power on or wake your device.

To set an unlock pattern:

  1. Open the Oculus app on your phone.

  2. Tap Settings in the bottom menu.

  3. Tap the headset connected to your phone.

  4. Tap More Settings.

  5. Tap Unlock Pattern > Set Unlock Pattern.

  6. Use your finger to "draw" the unlock pattern you'd like to use, then tap Create.

  7. "Draw" the same pattern to confirm, then tap Confirm.

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Transferring files from your Oculus Quest to your Oculus Quest 2:

  1. Connect the included USB 2.0 cable to your computer and Oculus Quest headset.

  2. Put on your headset and select Allow to confirm you want to allow your computer to access files on the headset.

    • On Windows, Oculus Quest will automatically appear as a drive on your computer.

    • On Mac, you'll need to install Android File Transfer to successfully transfer files between your Oculus Quest and computer.

    • On Chromebook/Chrome OS, you'll need to use the Files app to access your Oculus Quest headset.

  3. Click and drag files from your Oculus Quest headset on your computer.

  4. Unplug your Oculus Quest.

  5. Plug in your Oculus Quest 2.

  6. Drag the files from your computer into the appropriate folders on your Quest 2.

Troubleshooting file transfer from your Quest to your Quest 2:

If your Oculus Quest headset is not appearing as a drive on your Windows PC:

  • Make sure to use the included USB cable from your Oculus Quest package.

  • Make sure to select Allow in VR from your headset to allow your computer to access files on your headset.

  • Update your device driver:

    1. From your PC desktop, right-click on This PC or My Computer.

    2. Select Computer.

    3. Select Manage.

    4. Select Device Manager.

      • If you don't see the Manage option, just select Device Manager directly.

    5. Click the > next to Oculus Devices or Portable Devices to expand your options.

    6. Right-click on Quest and select Update Driver.

    7. Select the Browse my computer option, then the Let me pick from a list option.

    8. Select MTP USB Device and then select Next to complete the update.

Additional notes:

  • Some apps and games have implemented a cloud save option to bring over app data and game saves.

  • If you're experiencing slow transfer speeds, try using a USB 3.0 cable plugged into a USB 3.0 port on your computer.

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