Unboxing Your Headset

Before you begin setting up your Oculus Quest headset, remove all items from the box to make sure you aren't missing anything.

The following items should be included in your Oculus Quest box:

Before you connect your Oculus Quest headset:

• Connect the packaged lanyards to your Oculus Touch controllers.
• If you plan on wearing glasses while using your Oculus Quest, insert the glasses spacer into your headset.

Connecting and Pairing Your Headset

When you're ready to start using your Oculus Quest headset for the first time:

1. Plug the charging cord into your Oculus Quest Headset and a power source to begin charging it. The charging indictor will turn green once it is fully charged.
2. Download and open the Oculus app on your iPhone or Android phone.
3. Follow the on-screen instructions to connect your phone to your headset and your headset to your Wi-Fi network.
4. Continue through the on-screen instructions to pair your Oculus Touch controllers with your headset.
5. For an optimal experience, wait until your Oculus Quest Headset is fully charged before wearing it.

Wearing Your Headset

To put your headset on:

1. Loosen the side straps and then the top strap.
2. Starting from the back, put your headset on.
• Make sure to pull the back strap down until it cradles the base of your head.
• If you’re wearing glasses, put the headset on from the front first.
3. Tighten the side tabs and then top strap.
• Make sure the straps aren't too tight. The headset should fit comfortably and shouldn't apply too much pressure on your face and head.

To adjust your view:

• With your hands holding both sides of your headset, slowly move your Oculus Quest up and down until the picture is clear and the headset feels comfortable.
• If you wear glasses, learn more about prescription lenses for your Oculus Quest, or insert the glasses spacer into your Oculus Quest headset prior to using it.
• If the image in your headset isn't clear, you can use your left thumb to move the image slider on the left of the bottom of your headset to the left and right until the image is clear.

Before you wear your Oculus Quest with glasses, check to make sure the width and height of your frames are the following sizes:

• Width: 142mm or less
• Height: 50mm or less

Once you've made sure your glasses are the right size, insert the eyeglass spacer into your Oculus Quest headset to provide a larger fit.

To insert the eyeglass spacer:

1. Using your fingers, carefully remove the lens rings and set them aside:
• Place your headset face-down on a flat, clean surface.
• Hold the headset still with one hand, and pull upward from the outer edge of the lens ring until it comes loose. Repeat this step for the other lens ring.
2. Remove the facial interface foam.
3. Insert the eyeglass spacer and gently press the spacer in place.
• When the eyeglass spacer is correctly set, it should not move or fall out of the headset easily.
4. Re-insert the facial interface foam.
5. Using your fingers, carefully press the lens rings back in place until they click.

To put on your headset with glasses:

1. Loosen the side and top straps on your headset.
2. Starting from the front, put your headset on over the top of your glasses.
3. With the headset on your head, tighten the side straps and then the top strap to secure the headset.

To take off your headset with glasses:

1. Loosen the side and top straps.
2. With both hands, pull the headset forward and then take it off.

You can find serial numbers for your Oculus Quest, as well as individual serial numbers for your headset and the Oculus Quest controllers. These numbers are useful if Customer Support is helping you replace an item, or if you are in the process of pairing a device.

To locate the serial number for your headset:

On the right side of your headset, gently pull the strap arm back away from the lens to expose the 14-digit alphanumeric serial number.

Note: If your headset straps are on a looser setting, the serial number may already be exposed without having to pull back on the strap.

To locate the individual serial number for your controllers:

Look on the inside edge of the halo of your touch controller to locate the serial number.

To locate the serial number for your Oculus Quest package:

1. On the outside of your Oculus Quest box, look for a small, white sticker marked with a bar code.
2. Under the bar code, find S/N followed by the 14-digit serial number.

To manually pair your Oculus Touch controllers:

1. If you haven't already, insert the included battery into your controller, then tap continue on the Oculus app.
2. Open the Oculus app.
3. Tap Oculus Quest in the top left corner of your Oculus app.
4. Tap Settings in the bottom right corner of your app.
5. Tap Oculus Quest under your name and email.
6. Tap Controllers then tap Left or Right to choose which hand you’d like to pair.
7. Hold the Oculus and back buttons on your controller until the controller LED blinks and then lights up to finalize the pairing.

Once you've paired your Oculus Quest controllers, the controllers will automatically connect to your headset each time you turn it on, if it's nearby.

To unpair your controller:

1. Open the Oculus app on your phone.
2. Tap Settings from the bottom menu.
3. Tap the Oculus Quest headset you currently have paired.
4. Tap Controller, then tap the controller that you want to unpair.
5. Tap Unpair Controller.

The included lanyards are used to secure the Oculus Quest controller to your wrists during use.

To connect the lanyards to your Oculus Quest controllers:

1. Pick up one of your controllers and remove the magnetic battery cover by lightly sliding your thumb down the battery door until it comes loose.
2. On the inside edge of your controller, below the open battery compartment, you'll see a circular cutout. Slide the plastic end of your lanyard into the small hole in the center of the circular cutout. When the lanyard is seated correctly, the plastic piece sits entirely inside the hole.
3. Slide the string of your lanyard downward so that it's sitting in the lanyard cutout at the bottom of the controller. If it's seated correctly, it won't obstruct the battery door cover you removed in step one.
4. Slide the magnetic battery door cover back into place until it clicks and sits flush against the controller.
5. Before using, pull down on your lanyard to ensure it's securely connected to the controller and doesn't unseat the battery cover.

The Oculus Quest Touch controllers are a pair of tracked controllers that give you hand presence—the feeling that your virtual hands are actually your own. Touch controllers feature traditional action buttons, thumb-sticks and analog triggers that add familiarity to new experiences.

To pair your controller:

1. Download the Oculus app and follow the onscreen instructions to connect your Quest to Wi-Fi.
2. Insert the included battery into your controller, then tap continue on the Oculus app.
3. Tap Controllers then tap Left or Right to choose which hand you’d like to pair.
4. Hold the Oculus and back buttons on your controller until the controller LED blinks and then lights up to finalize the pairing.

Once you've paired your Oculus Quest controllers, the controllers will automatically connect to your headset each time you turn it on, if it's nearby.

To unpair your controller:

1. Open the Oculus app on your phone.
2. Tap Settings from the bottom menu.
3. Tap the Oculus Quest headset you currently have paired.
4. Tap Controller, then tap the controller that you want to unpair.
5. Tap Unpair Controller.

Once your controller is paired, you can use your controller to interact with apps and games, using the buttons on your controller to do the following:

• Trigger, A and X buttons: Press to select things.
• B and Y : Press to go back to the previous screen or menu.
• Oculus button: Press to go back to Oculus Home or press and hold to reset your controller orientation.
• Grip button: Press to grab objects or make a fist when using your virtual hands.
• Menu button: Press the menu button from Oculus Home to bring up the menu.
• Press any button to wake the controller after you turn on your headset.

Note: Individual apps may include their own tutorials for how to use the buttons on your Oculus Touch controllers in each VR experience.

To remove the battery from your Oculus Quest controller:

1. Remove the battery cover of your controller by lightly sliding your thumb downwards along the battery door until it unclicks and comes loose.
2. Remove the battery from the bottom end of the controller and replace the battery so that it matches the direction shown inside the battery compartment.

Quest Setup Video

Rift S Setup Video

Setting Up for the First Time

If you’re setting up Guardian with your Oculus Rift S or Quest for the first time, follow the on-screen instructions.

Guardian Sizes

Guardian lets you create boundaries in VR that appear when you get too close to the edge of your play area. When setting up Guardian, your play area will show as one of these sizes:

• Below Minimum: If your play area is below minimum, it doesn’t meet the 3 feet by 3 feet (1 meter by 1 meter) requirement to use Guardian.
• Minimum: You have enough space for the minimum required play area, but some apps may recommend at least 6.5 by 6.5 ft for the best experience.
• Recommended: You have the recommended play area for Roomscale experiences. This means that your play area meets or exceeds the 6.5 feet by 6.5 feet (2 meters by 2 meters) space needed to set up the Guardian System.

Resetting Your Guardian

To reset your Guardian in VR:

1. Select Settings from the bottom toolbar.
2. Select Gaurdian in the left menu.
3. Click Set Up Guardian.
4. Follow the on-screen instructions to reset your Guardian.

You can use Bluetooth 3.0 class 2 gamepads with your Oculus Quest.

To connect a gamepad to your Oculus Quest:

1. Turn on your Oculus Quest and open the Oculus app on your phone.
2. Select Oculus Quest from the top left corner of your app.
3. Tap Settings from the bottom menu.
4. Tap the headset you'd like to connect the gamepad to, then wait for your phone to connect to your headset.
5. Tap Controller from the drop down menu.
6. Tap Pair New Controller.
7. Tap Pair Gamepad.
8. Turn on your gampepad and turn on bluetooth discoverability on the gamepad.
9. On your phone, tap the gamepad you'd like to connect to your Oculus Quest.
10. If pairing was successful, you should now see your gamepad listed as an option after your Oculus Touch controllers.

To set up your Oculus Quest and connect to Wi-Fi, you'll need to download the Oculus app on your mobile phone. The minimum OS requirements for phones to run the Oculus companion app are: Apple iOS 10+ Android 6.0+ With the Oculus App, you can set up your headset, browse VR games and apps and customize your device settings. Download the App:

Notes:

• Your phone must be connected to Wi-Fi and have Bluetooth turned on to set up your Oculus Quest.
• If you install the Oculus app on an unsupported device, you may experience issues setting up your Oculus Quest.

Your Oculus Quest needs to be connected to a Wi-Fi network to use and access most features and content. You will be prompted to choose your Wi-Fi network during the setup process.

To change the Wi-Fi network your Oculus Quest is connected to from your phone:

1. Turn on your Oculus Quest and open the Oculus app on your phone.
2. Tap Settings from the bottom menu.
3. Tap the headset that you are currently using.
4. Tap Wi-Fi.
5. Tap the new Wi-Fi network you’d like to connect to and enter the password, if prompted.

To change the Wi-Fi network your Oculus Quest is connected to from your Oculus Quest Headset:

1. Turn on your Oculus Quest and put on your headset.
2. Select Settings from the bottom toolbar menu.
3. Select Wi-Fi.
4. Select the Wi-Fi network you'd like to connect to.
5. If prompted, enter the password for the Wi-Fi network you'd like to connect to.
6. Select Connect to connect to the Wi-Fi network.

If you're still having trouble connecting your Quest to Wi-Fi, try these troubleshooting tips.

Before you set up your Oculus Quest headset, download the Oculus app on your mobile phone to get started.

To download the Oculus app:

• Using the supported phone you'd like to download the Oculus app on, open your internet browser, go to oculus.com/app and follow the onscreen instructions.

If you're experiencing issues downloading the Oculus app, make sure you are using a supported phone, then try downloading the app from the Google Play Store or the App Store by searching for Oculus.

To find your Oculus Quest's MAC address:

• Open the Oculus companion app on your phone.
• Find "Settings then select the drop down menu for Quest.
• Choose More Settings and then select About this Headset.

Using a DLNA or Home Streaming server, like Plex, you can share video, music and pictures from a storage device, like a computer or media player, to your Oculus Quest, without using additional storage space on your headset. Home Streaming servers can be connected to your Oculus Quest using Gallery.

To connect a Home Streaming server:

1. Turn on your your DLNA supported device and connect it to your local Wi-Fi network.
2. Enable DLNA on your DLNA supported device.
• On Windows, turn on Media Streaming from the Network and Sharing Center in your Control Panel.
• On Mac, you'll need to install a third party media server, like Plex.
3. Turn on your Oculus Quest and put on your headset.
4. Make sure your Oculus Quest headset is connected to the same Wi-Fi network as your DLNA supported device.
5. From your Home menu select Library then select Oculus Gallery.
6. Select the Media Server you'd like to connect to from the Sources menu.

If you're unable to download new apps or transfer files to your Oculus Quest, you may not have enough storage space left on your headset.

To check how much space is left on your Oculus Quest:

1. Turn on your Oculus Quest and put on your headset.
2. Select Settings from the bottom toolbar menu.
3. Select See All.
4. From the Device tab, find Storage Manager to see how much space is left on your Oculus Quest headset.

To check how much space is needed to download content from the Oculus Store:

1. Open the Oculus app on your phone.
2. Tap Store
3. Find and tap on the content you'd like to download to your Oculus Quest.
4. Scroll down to find the amount of space that's needed to download the app.

Note: You can increase the amount of available space on your Oculus Quest by uninstalling apps from your library.

Using your Oculus account, you can preform a remote wipe of your Oculus Quest even if you don't have physical access to your device.

To remove your data from an Oculus Quest remotely:

1. On a computer or mobile phone, navigate to https://secure.oculus.com/my/devices/
2. Choose your Oculus Quest headset from the list of devices
3. Click the “Delete Device Data” button
• If you don't see this option, your device's software version may not support remote wipe.
4. Complete the verification flow to confirm your identity.
5. Once the factory reset is complete, your device will disappear from the list. It will then be factory reset the next time that it comes online.

To transfer photos and videos from your computer to your Oculus Quest headset:

1. Connect the included USB 2.0 cable to your computer and Oculus Quest headset.
2. Put on your headset and select Accept to confirm you want to allow your computer to access files on the headset.
• On Windows, Oculus Quest will automatically appear as a drive on your computer.
• On Mac, you'll need to install Android File Transfer to successfully transfer files between your Oculus Quest and computer.
• On Chromebook/Chrome OS, you'll need to use the Files app to access your Oculus Quest headset.
3. Click and drag files to or from your Oculus Quest headset on your computer.

If your Oculus Quest headset is not appearing as a drive on your Windows PC:

• Make sure to use the included USB cable from your Oculus Quest package.
• Make sure to select Accept in VR from your headset to allow your computer to access files on your headset.
• Update your device driver:
1. From your PC desktop, right click on This PC or My Computer.
2. Select Computer
3. Select Manage
4. Select Device Manager
• If you don't see the Manage option, just select Device Manager directly.
5. Click the > next to Oculus Devices or Portable Devices to expand your options.
6. Right click on Quest and select Update Driver.
7. Select the Browse my computer option, then the Let me pick from a list option.
8. Select MTP USB Device and then select Next to complete the update.

Note: If you're experiencing slow transfer speeds, try using a USB 3.0 cable plugged into a USB 3.0 port on your computer.

Your Oculus Quest headset will update automatically when connected to Wi-Fi and turned on. To make sure your Oculus Quest software updates automatically, make sure to:

• Ensure your headset is charged, turned on, and connected to Wi-Fi.
• Allow your headset to sit on a flat surface without moving the headset or blocking the inside sensor for an extended period of time.

Note: Your Oculus Quest will not update automatically while turned off.

If you're having trouble with your Oculus Quest for any reason, you can try rebooting it to resolve the issue. To reboot your Quest:

1. With your headset on, hold the power button on the top of your headset down until you're prompted with a shut-down screen.
2. Select Restart to reboot your Oculus Quest.

If you want to change accounts on your Oculus Quest, run into problems with your headset or if you want to clear all of your data off of the headset, you can do a factory reset. This wipes everything off your Oculus Quest, and returns it to the software state that it was in when you first took it out of the box.

To perform a factory reset using your phone:

1. Open the Oculus app on the phone connected to your Oculus Quest headset.
2. Tap Settings in the bottom menu.
3. Tap the headset connected to your phone.
4. Tap More Settings.
5. Tap Factory Reset and then Reset.
6. Log in to the Oculus app with the account you'd like to connect to your Oculus Quest headset and set your device up from scratch.

Note: You can only perform a factory reset of your Oculus Quest using your phone if you have access to the account that is connected to your Oculus Quest.

To perform a factory reset using the headset:

1. Turn off your Oculus Quest.
2. Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.
3. Use the volume buttons on your headset to highlight Factory Reset and press the power button.
4. Use the volume buttons on your headset to highlight Yes and press the power button.
5. Log in to the Oculus app with the account you'd like to connect to your Oculus Quest headset and set your device up from scratch.

If you have trouble turning your Quest back on after the reset, hold down the power button for 30 seconds.

Notes:

• Performing a factory reset on your Oculus Quest is irreversible and will remove all account information, device data, downloaded games, and content from the device.
• Performing a factory reset won't remove content you've purchased or downloaded from your Oculus account, and can be re-downloaded to your device.

You can set a PIN with your Oculus account to make it easy to purchase VR games and experiences. You can do this from the Oculus app on your compatible smartphone.

To add a PIN:

1. Open the Oculus app on your phone.
2. Select Oculus Quest from the top left corner of the app.
3. Tap Settings in the bottom right corner of the app.
4. Tap Reset Oculus PIN
5. Enter your Oculus Password and your new PIN.
6. Tap the Submit button.

Note: If this is the first time your setting a PIN for your Oculus account, you'll need to confirm the change using the email associated with your Oculus account.

You can set your Oculus Quest to require an unlock pattern when you power on or wake your device.

To set an unlock pattern for your Oculus Quest:

1. Open the Oculus app on the phone connected to your Oculus Quest headset.
2. Tap Settings in the bottom menu.
3. Tap the headset connected to your phone.
4. Tap More Settings.
5. Tap Unlock Pattern.
6. Use your finger to "draw" the unlock pattern you'd like to use, then tap Create.
7. "Draw" the same pattern to confirm, then tap Confirm.

The password you create for Oculus is used to log into your Oculus account. All your Oculus devices share the same account and password.

To change your password using the Oculus app on your phone:

1. Open the Oculus app on your phone.
2. Tap Settings and then tap Change Oculus Password.
3. Enter your old password, your new password, and your new password again to confirm.
4. Tap Save to save your new password.

To keep your Oculus Quest in good working condition, you should only charge your Quest with the charger that was included in the box. If you run into any issues with charging your Oculus Quest, try the following steps:

• When charging, ensure your charging cable is connected to your headset properly. If you're not sure, unplug your charging cable from the headset and power brick, then plug it back in.
• Make sure the LED light on the side of your headset is lit while charging. If the LED light is not lit Orange or Green, your headset is not being properly charged.
• When your headset isn't charging and isn't in use, make sure that it is turned off or in sleep mode.

With no wires, sensors, or reliance on a computer, your Quest is portable enough to travel with you. To keep your Quest safe while you're in transit, check out the Oculus Quest Travel Case. The case can help provide protection for your headset, touch controllers, charging cable, adapter, and extra batteries, while keeping everything together in a single convenient package.

Keep in mind, the Quest Travel Case prioritizes portability, which means that it was designed to hold everything that came with your Quest, and nothing that didn't. To ensure the longevity of your case, place your Quest and accessories in the case as shown below, and be careful not to over-pack your case with anything extra.