Getting Started with Quest



The Oculus mobile app acts as a companion to your Oculus headset. With the mobile app you can:

  • Stay notified of sales and upcoming releases.
  • Buy, download, and remote-install VR apps.
  • Browse and manage your VR apps.
  • Customize your device settings.
  • Cast your VR experience to your phone or any Chromecast enabled device.
  • Set up your Quest or Go headset.
System Requirements

The minimum OS requirements for phones to run the Oculus app are:

  • Apple iOS 10+
  • Android 5.0+

With the Oculus app, you can set up your headset, browse VR games and apps and customize your device settings.

Download the App:



Additional Notes
  • Your phone must be connected to Wi-Fi and have Bluetooth turned on to use the mobile app to set up your Oculus Quest.
  • If you aren't prompted to download the mobile app initially, but run into any issues during the set up process while you're in-VR, you can use the app to complete your setup.
  • If you install the Oculus app on an unsupported device, you may experience issues setting up your Oculus Quest.
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Your Oculus Quest 2 or Quest needs to be connected to a Wi-Fi network to use and access most features and content. You will be prompted to choose your Wi-Fi network during the setup process.

To change the Wi-Fi network that your Quest 2 or Quest is connected to from your phone:

  1. Turn on your headset and open the Oculus app on your phone.
  2. Tap Settings from the bottom menu.
  3. Tap the headset that you are currently using.
  4. Tap Wi-Fi.
  5. Tap the new Wi-Fi network you’d like to connect to and enter the password, if prompted.

To change the Wi-Fi network your Quest 2 or Quest is connected to from your headset:

  1. Press on your right Touch controller to pull up your universal menu.
  2. Select .
  3. Select Wi-Fi.
  4. Select the Wi-Fi network you'd like to connect to.
  5. If prompted, enter the password for the Wi-Fi network you'd like to connect to.
  6. Select Connect to connect to the Wi-Fi network.

If you're still having trouble connecting your headset to Wi-Fi, try these troubleshooting tips.

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To use Roomscale, you'll need a safe and unobstructed play area of at least 6.5 feet by 6.5 feet (2 meters by 2 meters). If you have a smaller space than that, you can still use Quest in Stationary Mode.

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Charge your headset

Plug the charging cord into your Oculus Quest Headset and a power source to begin charging it. The charging indicator turns green once it's fully charged.

Adjust your headset

  1. Loosen the side straps and then the top strap.
  2. Starting from the back, put on your headset.
    • Make sure to pull the back strap down until it cradles the base of your head.
    • If you’re wearing glasses, put on the headset from the front first.
  3. Tighten the side tabs and then top strap.
    • Make sure that the straps aren't too tight. The headset should fit comfortably and not apply too much pressure on your face and head.

Adjust your view

  • With your hands holding both sides of your headset, slowly move your Oculus Quest up and down until the picture is clear and the headset feels comfortable.
  • If you wear glasses, insert the glasses spacer into your Oculus Quest headset prior to using it.
  • If the image in your headset isn't clear, you can use your left thumb to move the image slider on the left of the bottom of your headset to the left and right until the image is clear.

Once your headset is adjusted, follow the instructions in-VR and in the Oculus mobile app to complete the setup process.

Troubleshooting

If you're having trouble completing the setup process, make sure your Wi-Fi signal is strong. If you have a weak signal, try moving to another location. Quest must be set up on a secure, password protected network. Unsecured networks can't be used for the setup process. Your Wi-Fi network can't use captive portals.

You may also want to check that Oculus services are up and running as expected. You can do that by checking the service status page.

If you continue experiencing issues setting up your Oculus Quest, contact Customer Support.

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To manually pair your Oculus Touch controllers:

  1. Open the Oculus app on your phone.
  2. Tap Oculus Quest 2 or Oculus Quest in the top left corner of your Oculus app.
  3. Tap Settings in the bottom right corner of your app.
  4. Tap Oculus Quest 2 or Oculus Quest under your name and email.
  5. Tap Controllers then tap Left or Right to choose which controller you’d like to pair.
  6. Press and hold the and buttons on your right controller or and on your left controller until the controller LED blinks and then lights up to finalize the pairing.

Once you've paired your controllers, the controllers will automatically connect to your headset each time you turn it on, if it's nearby.

To unpair your controllers:

  1. Open the Oculus app on your phone.
  2. Tap Settings from the bottom menu.
  3. Tap the Oculus Quest 2 or Quest headset you currently have paired.
  4. Tap Controller, then tap the controller that you want to unpair.
  5. Tap Unpair Controller.
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Your Oculus Quest 2 or Quest headset will update automatically when connected to Wi-Fi and turned on. To make sure your software updates automatically, make sure to:

  • Charge your headset
  • Keep your headset turned
  • Keep your Quest 2 or Quest connected to Wi-Fi.
  • Allow your headset to sit on a flat surface without moving the headset or blocking the inside sensor for an extended period of time.

Note: Your Quest 2 or Quest will not update automatically while turned off.

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Before you wear your Oculus Quest 2 or Quest with glasses, check to make sure the width and height of your frames are the following sizes:

  • Width: 142mm or less
  • Height: 50mm or less

Once you've made sure your glasses are the right size, insert the eyeglass spacer into your headset to provide a larger fit.

To insert the eyeglass spacer:

  1. Gently remove the facial interface foam from your headset.
  2. Take the glasses spacer that came with your headset, and attach it to your headset by pressing it into place where your facial interface foam just was.
  3. Re-insert the facial interface foam back into place on top of the glasses spacer.

When you put on your headset with glasses, put it on from front to back. When you remove your headset, pull it forward and then take it off.

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You can find serial numbers for your Oculus Quest 2 and Oculus Quest, as well as individual serial numbers for your headset and controllers. These numbers are useful if Customer Support is helping you replace an item, or if you are in the process of pairing a device.

Oculus Quest 2

  • Headset: On the right side of your headset, gently pull the strap back away from the strap arm until it pops off. Your headset serial number will be on the inside of the strap arm.
  • Controllers:Remove the battery door from your touch controller, then remove the battery. Your serial number will be on the inside of the controller under the battery.
  • Box/packaging: On the outside of your Oculus Quest 2 box, look for a white sticker marked with a bar code. Under the bar code, find S/N followed by the 14-digit serial number.

Oculus Quest

  • Headset: On the right side of your headset, gently pull the strap arm back away from the lens to expose the 14-digit alphanumeric serial number. Note: If your headset straps are on a looser setting, the serial number may already be exposed without having to pull back on the strap.
  • Controllers:Look on the inside edge of the battery door of the touch controller to locate the serial number.
  • Box/packaging: On the outside of your Oculus Quest box, look for a small, white sticker marked with a bar code. Under the bar code, find S/N followed by the 14-digit serial number.
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Two terms that are often used when talking about headset adjustments and clarity are “IPD” and “lens spacing.”

  • IPD stands for Inter Pupillary Distance, or simply put, the distance between your pupils.
  • Lens spacing refers to the distance between the clearest spots on the two lenses inside your headset.

To achieve the best image clarity, lens spacing should line up with your IPD as much as possible. Quest headsets best accommodate IPDs between 56 and 70 mm, or about 95% of adults.

Finding your IPD

If you're not sure what your IPD is, the best way to ensure the most accurate measurement is to see your Optometrist.

If seeing an optometrist isn't an option, many companies that sell prescription glasses have online or app-based resources to help you get an accurate IPD number at home.

Quest 2 IPD

To change the lens spacing on your Oculus Quest 2, gently adjust the lenses by shifting them together or apart. There are three lens spacing settings for Quest 2.

If you know your IPD, the table below shows which lens spacing setting we suggest.

IPD RangeLens Spacing Setting
61 mm or smaller 1 (narrowest, 58 mm)
61 mm to 66 mm2 (middle, 63mm)
66mm or larger 3 (widest, 68mm)

Keep in mind that these are only suggestions, particularly if your IPD is on or near the edge of each lens spacing setting’s suggested range. The best setting for you can depend on numerous factors, including things that can change with each use, like where a piece of content has you directing your gaze or how the headset is positioned on your face when you put it on. Don't hesitate to try a different lens spacing setting to see if it improves image clarity for you.

Quest IPD

To change the IPD on your Oculus Quest: gently move the slider on the bottom left side of the headset from left, then right.

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