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The Oculus Support team is available to assist you with any questions or inquiries you have. Our team will contact you as quickly as possible (generally within 1 to 2 business days).
If you have multiple questions or issues that need to be addressed, only open one ticket.
Click here to submit a support ticket.
If you work in the press and have a question about Oculus, please email firstname.lastname@example.org.
Oculus is making it possible to experience anything, anywhere, through the power of virtual reality. We want people to feel safe and to enjoy an immersive virtual experience. This Code of Conduct is to help you understand what type of content and conduct is allowed on the Oculus platform and to ensure a safe and respectful environment for our diverse community.
Oculus games, apps and features let you connect with the Oculus community. To make sure you feel safe when using your Oculus device, we ask that everyone follow the Oculus Code of Conduct:
If you notice someone isn’t following our Code of Conduct, learn how to report them.
If you notice someone isn’t following the Oculus Code of Conduct, you can report them by completing the following steps:
If you are a Quest, Go or Gear VR user:
If you are a Rift S or Rift user:
When you report someone, make sure to include the following info:
If you’ve received a notification that your account has received a warning or suspension, a report against your Oculus account was reviewed and deemed in violation of the Oculus Code of Conduct.
Violating the Oculus Code of Conduct may result in sanctions against your account, including but not limited to, suspension or termination of your Oculus account.