Your Oculus Account Settings

Account

If you are new to Oculus, or using Oculus Quest 2, a Facebook account is required to use your device, apps and the Oculus store. If you don’t already have a Facebook account, you can create one using the Oculus app.

To create a Facebook account using the Oculus app:

  1. Open the Oculus app on a compatible mobile device. You can download the Oculus app from the App Store or Google Play store.

  2. Tap Sign Up at the bottom of the screen.

  3. When you create your Facebook account, enter the name you use in real life (you will be able to choose whether you display that name to others in VR).

  4. After creating a Facebook account, you'll be able to create a unique VR profile — so you might be Monique Smith on Facebook, but WarriorMama365 in VR.

During the initial setup, you can also adjust your privacy settings, including whether or not people can see your Facebook name on Oculus. You can change your privacy settings at any time in the Oculus app. Learn more about your privacy on Oculus.

If you’re looking for additional help in setting up or using your Oculus device, please contact Oculus Support.

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Password and PIN

Depending on how you log in to Oculus you will need to change your Facebook password or change your Oculus password.

If you log into Oculus using your Facebook account

If you log into Oculus with your Facebook account, you can change your Facebook password.

If you log into Oculus using your Oculus account

If you haven't merged your Facebook and Oculus accounts, you can change your Oculus password using the Oculus app.

To change your password using the Oculus mobile app:

  1. Open the Oculus app on your phone.

  2. Tap Settings, then tap Change Oculus Password.

  3. Enter your old password, your new password, and your new password again to confirm.

  4. Tap Save to save your new password.

To change your password using the Oculus PC app:

  1. Open the Oculus app on your PC.

  2. Select Settings in the left menu.

  3. Under Account, click Password.

  4. Enter a new password and then enter your old password to confirm the change.

  5. Click Submit.

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The PIN that you create for your account is used to verify your identity and to simplify purchasing in the Oculus store. Because the PIN is associated with your account, all of your Oculus devices share the same PIN.

If you forgot your PIN

If you forgot your PIN, you can request an email with a link to reset it from the Oculus website.

  1. Go to your profile on Oculus.com.

  2. Click Security in the left menu.

  3. Next to PIN, click Edit.

  4. Next to Save, click Forgot Pin.

  5. Click Request PIN Reset.

  6. Follow the instructions in the email to reset your PIN.

Note: It may take some time for the email to arrive. If you don't see it in your inbox after a few minutes, check your spam folders for an email from no-reply@mail.oculus.com. You can also request another email by repeating the steps above.

If you remember your PIN and want to change it

To change your Oculus PIN using the Oculus PC app:

  1. Open the Oculus app on your computer.

  2. Select Settings in the left menu.

  3. Below Account, click Oculus PIN.

  4. Enter a new PIN and then enter your password to confirm the change.

  5. Click Submit.


To change your Oculus PIN using the Oculus mobile app:

  1. Open the Oculus app on your phone.

  2. Tap Settings from the bottom menu.

  3. Tap Reset Oculus Pin.

  4. Enter your current PIN, then enter your new PIN and tap Submit.


To change your Oculus PIN using the Oculus website:

  1. Go to your profile on Oculus.com.

  2. Click Security in the left menu, then click Edit next to PIN.

  3. Enter your current PIN, then enter your new PIN and click Save.


To change your Oculus PIN using the Oculus app for Samsung Gear VR:

  1. Open the Oculus app on your phone.

  2. Tap More and then tap Reset Oculus PIN.

  3. Enter your password, then enter your new PIN and tap Save.

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Many people use the same password on multiple websites. If one website is compromised, bad actors may try to use these passwords on other sites. As a result, we monitor online forums where lists of emails and passwords appear from time to time. If we believe that an email and password combination on one of these lists may match the one you use for your Oculus account, we will proactively invalidate your current password and ask you to choose a new, unique password to help protect your account. This process is designed as a preventative measure. It doesn’t necessarily mean that your account has been compromised.

To help avoid this issue in the future, here are a few tips on how to protect your passwords online:

  • Don’t use a password that you’ve used previously, and don’t use your Oculus password anywhere else.
  • Never share your password. You should be the only one who knows it.
  • Avoid including your name or common words. Your password should be difficult to guess.
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We use a variety of practices, including a process called 'hashing,' that prevent us from having to store your plain text password.

Once we discover a set of disclosed email addresses and passwords, we check to see if any of them could be used to log into valid accounts.

If the email and hash combinations don’t match, we don’t take any action. If we find a match, we proactively prompt you to change your password. This process helps your account remain secure.

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Payments

The payment method you add to your account is used to buy things in the Oculus store. All of your Oculus devices share the same payment method.

To add or remove a payment method using the Oculus app on your computer:

  1. Open the Oculus app on your PC.
  2. Select Settings in the left menu.
  3. Select the Payment tab.
  4. Click the Add Payment Method dropdown menu.
  5. Select either Credit or Debit Card or PayPal Account.
  6. Enter your payment info to add your payment method. To remove a payment method, click Remove next to the applicable card or PayPal account.

To add a payment method using the Oculus app on your phone:

  1. Open the Oculus app on your phone.
  2. Tap Settings from the bottom menu.
  3. Tap Payment Methods.
  4. Tap + Add Payment Method.
  5. Tap Add a credit or debit card or Add a PayPal account.
  6. Enter your payment info to add your payment method.

To remove a payment method using the Oculus app on your phone:

  1. Open the Oculus app on your phone.
  2. Tap Settings from the bottom menu.
  3. Tap Payment Methods.
  4. Tap the payment method you want to remove and then tap Remove.

To add or remove a payment method using the Oculus app for Gear VR:

  1. Open the Oculus app on your phone.
  2. Tap More and then tap Payment Method.
  3. Tap + Add Payment.
  4. Tap Add a credit or debit card or Add a PayPal account.
  5. Enter your payment info to add your payment method. To remove a payment method, tap white vertical three dot and then tap Remove.
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You can add the following payment methods to your account:

  • Credit Card/Debit Card:
    • American Express
    • MasterCard
    • Visa
  • PayPal
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You’ll need to log into your account on Oculus.com to view your purchase history for all your Oculus devices.

To view your purchase history:

  1. Go to Oculus.com
  2. Click Login in the top right and then log in to your account
  3. Click your username in the top right and then select My Orders
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If you receive store credit from Oculus, you can check your store credit balance from your settings in the Oculus app. Before you use your store credit, you’ll need to add a payment method to your account. All your Oculus devices share the same store credit.

To check your store credit balance using the Oculus app on your computer:

  1. Open the Oculus app on your computer.
  2. Select Settings in the left menu.
  3. Select the Payment tab to view your store credit balance.

To check your store credit balance using the Oculus app on your phone:

  1. Open the Oculus app on your phone.
  2. Tap Settings from the bottom menu.
  3. Tap Payment Methods to view your store credit balance.

To check your store credit balance using the Oculus app for Gear VR:

  1. Open the Oculus app on your phone.
  2. Tap More.
  3. Tap Payment Method to view your store credit balance.

Note: You can only use store credits in the currency they were issued in. Oculus Store Credit is non-transferable and cannot be used for other currency.

If you have store credit in a currency that is different from the currency of your Oculus store, the store credit cannot be applied to your purchases.

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To make purchases on the Oculus Store through PayPal, you’ll first need to connect your PayPal account.

To connect your PayPal account to your account on Oculus:

  1. Open your Settings.
  2. Select Payment Methods.
  3. Select Add a PayPal account.
  4. Log in through PayPal and follow the onscreen instructions.

Note: you’ll be asked to complete your billing agreement with Facebook Technologies. Once your billing agreement is set up, you'll be able to make future payments using PayPal.

After you have successfully connected PayPal to your account on Oculus, you can update your preferred PayPal payment method. To change your preferred PayPal payment method to PayPal Credit or PayPal Balance:

  1. Visit PayPal.com and sign in to your personal PayPal account
  2. Click Wallet in the top menu
  3. Click your desired PayPal payment method in the left menu
  4. Under the section Preferred when paying online, select Set as preferred.

After these steps have been completed, your PayPal account should automatically save this payment method to use toward your future Oculus digital purchases.

Notes:

  • These features and settings are strictly managed within your PayPal account. For any questions or concerns regarding PayPal Credit and PayPal Balance, we recommend contacting PayPal Support directly.
  • These features and settings may be subject to availability restrictions in certain regions.
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Privacy and Security

When you create an account, you can choose who can see your real name, activity and friend list in the Oculus app.

From your privacy settings, you can control the following info:

  • Facebook Name: Choose who can see your real name and if you want people to find it in search.

  • Activity: Choose who can see your activity in games and apps.

  • Friend List: Choose who can see your friend list.

Oculus Quest 2, Quest and Oculus Go

To control who can see your info using the Oculus app on your phone:

  1. Open the Oculus app on your phone.

  2. Tap Settings from the bottom menu.

  3. Tap Privacy Settings.

Oculus Rift S and Rift

To control who can see your info using the Oculus app on your PC computer:

  1. Open the Oculus app on your computer.

  2. Select Settings in the left menu.

  3. Select the Privacy tab and then click Privacy Settings.

Gear VR

To control who can see your info using the app on your Samsung Android phone:

  1. Open the Oculus app on your phone.

  2. Tap More.

  3. Tap Privacy Settings.

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When you block someone in the Oculus app, they won’t be able to see your info or activity. Blocking a friend will also remove them from your friend list on all your Oculus devices.

Oculus Rift S and Rift

To block someone you’ve friended using the Oculus app on your PC computer:

  1. Open the Oculus app on your computer.

  2. Select Friends from the bottom left menu.

  3. Click next to the name of the person you want to block, then click Block.

To unblock someone using the Oculus app on your computer:

  1. Open the Oculus app on your computer.

  2. Select Settings in the left menu.

  3. Select the Privacy tab.

  4. Click Block List and then click Unblock next to the person you want to unblock.


Oculus Quest and Oculus Go

To block someone you’ve friended using the Oculus app on your phone:

  1. Open the Oculus app on your phone.

  2. Tap Social from the bottom menu and then tap next to the person you want to block.

  3. Tap Block to block that person, then tap Block to confirm.

To unblock someone using the Oculus app on your phone:

  1. Open the Oculus app on your phone.

  2. Tap Settings and then tap Privacy Settings.

  3. Tap List of users under Blocked Users.

  4. Tap the person you want to unblock and then confirm that you want to unblock that person.


Gear VR

To block someone you’ve friended using the Oculus app on your Samsung Android phone:

  1. Open the Oculus app on your phone.

  2. Tap Friends and then tap the person you want to block.

  3. Tap in the top right and then tap Block.

To unblock someone using the Oculus app on your Gear VR connected Phone:

  1. Open the Oculus app on your phone.

  2. Tap More More and then tap Privacy Settings.

  3. Tap List of users under Blocked Users, then tap the person you want to unblock and then tap Unblock.

Note: If you unblock a friend, you’ll need to add them again to see them on your friend list.

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Profile and Preferences

To change your profile picture using the Oculus app on your PC computer:

  1. Open the Oculus app on your computer.
  2. Click Friends in the bottom left menu.
  3. Click your name in the right slide-out menu.
  4. Click your current profile picture at the top of the app to change it.
  5. Choose an Oculus picture or click Upload Picture at the bottom to add your own.
  6. Click Confirm.

To change your profile picture using the Oculus app for Gear VR:

  1. Open the Oculus app on your phone
  2. Tap your profile picture in the top left
  3. Tap your profile picture and then tap one of the following to change your profile picture:
    • Take Photo
    • Choose from Phone
    • Choose an Oculus Picture

Note: Your profile picture must have a resolution of 176x176 pixels.

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When you make a VR profile on your Oculus device, you'll create a username that's publicly visible and shared on all your Oculus devices. You can change your username only once every 6 months.

Username requirements:

  • Usernames must start with a letter or number.

  • Usernames may be between 2 to 20 characters in length.

  • Usernames may include a mix of letters, number, dashes and underscores, but may not include dashes or underscores consecutively.

  • Usernames may not have spaces, slashes or periods.

To change your username:

  1. Go to secure.oculus.com and log into your account.

  2. Click Profile on the left.

  3. Click Edit next to Username.

  4. Enter your new username and your password.

  5. Click SAVE and then click CONFIRM.

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You can create an avatar for your account on Oculus that you can see in some Oculus Store content. All your Oculus devices share the same avatar.

To create an avatar using your Oculus Quest 2, Quest, Go or Samsung Gear VR:

  1. Put on your Oculus Quest 2, Quest, Go or Gear VR headset.

  2. Select your profile picture from the navigation menu, then select Edit Avatar.

  3. Select a category under Appearance in the left menu in the left menu to customize your avatar.

  4. When you're done, select Save Avatar & Exit on the bottom.

To create an avatar using your Oculus Rift or Rift S:

  1. Put on your Rift or Rift S headset and go to Oculus Home.

  2. Next to your profile picture in the top right, select Edit Avatar.

  3. Select Start in the center of the mirror.

  4. Select Head, Wardrobe or Palette on the left to customize your avatar.

  5. When you're done, select Exit on the right.

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Oculus Quest 2, Quest and Go

To change the language for the Oculus app on your phone:

The language you see in the Oculus app will be based off the language you select in your phone settings. If the language you select from your phone settings isn’t supported in the Oculus app, the language in the Oculus app will default to an Oculus-supported language in your location. If there isn’t an Oculus-supported language available in your location, it’ll default to English.

The Oculus app supports the following languages:

  • Czech

  • Danish

  • Dutch

  • German

  • Greek

  • English (US)

  • English (UK)

  • Finnish

  • French

  • Italian

  • Japanese

  • Korean

  • Norwegian

  • Polish

  • Portuguese (Brazil)

  • Portuguese (Portugal)

  • Romanian

  • Russian

  • Spanish (Spain)

  • Spanish (LATAM)

  • Swedish

  • Turkish

  • Simplified Chinese

  • Traditional Chinese (Hong Kong)

  • Traditional Chinese (Taiwan)


Oculus Rift S and Rift

To change the language for the Oculus app on your PC computer:

  1. Open the Oculus app on your computer.

  2. Select Settings in the left menu.

  3. Select the General tab.

  4. Next to Language Preference, click to select your language.


Gear VR

To change the language for the Oculus app on your Samsung Android Phone:

The language you see in the Oculus app will be based off the language you select in your Android phone settings. If the language you select from your phone settings isn’t supported in the Oculus app, the language in the Oculus app will default to an Oculus-supported language in your locale. If there isn’t an Oculus-supported language available in your locale, it’ll default to English.

The Oculus app for Android supports the following languages:

  • Czech

  • Danish

  • German

  • Greek

  • English (US)

  • English (UK)

  • Spanish (Spain)

  • Spanish

  • Finnish

  • French (France)

  • French (Canada)

  • Italian

  • Japanese

  • Korean

  • Norwegian

  • Dutch

  • Dutch (Belgium)

  • Polish

  • Portuguese (Brazil)

  • Portuguese (Portugal)

  • Romanian

  • Russian

  • Swedish

  • Turkish

  • Vietnamese

  • Simplified Chinese

  • Traditional Chinese (Hong Kong)

  • Traditional Chinese (Taiwan)

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To turn on automatic app updates for your Oculus Rift or Rift S in the Oculus app:

  1. Open the Oculus app on your PC computer.
  2. Select Settings from the left menu.
  3. Select the General tab.
  4. Next to Automatic App Updates, click to turn automatic updates on or off.
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To change the bandwidth limit for your Oculus Rift S or Rift:

  1. Open the Oculus app on your computer.
  2. Select Settings in the left menu.
  3. Select the General tab.
  4. Next to Bandwidth Limit, use the dropdown to set your limit.
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Public Test Channel

Before we make our software available to everyone, we put it through a variety of tests in an effort to ensure there are no major issues. The Oculus Public Test Channel Program is an opportunity for our community to test pre-release builds of the Oculus software, and join in to help with the process. Together we can work to build better features and updates, and we look forward to hearing your suggestions, issues you report, and feedback on new features and changes.

You can choose to join the Public Test Channel anytime, and by enrolling, you’ll be given the option to report any issues you encounter while testing potential changes. You can also choose to leave the program anytime after you’ve enrolled. Keep in mind enrolling in the Public Test Channel means you’ll be testing a beta version of the Oculus software that isn’t a finished product, so you may encounter issues ranging from minor issues to app crashes. If you run into any issues that cause discomfort or safety features to stop working (example: Guardian), we recommend you stop using your Rift S or Rift or use it with caution.

Enrolling in the Public Test Channel

You’ll automatically get the pre-release version of the Oculus software when one is available. Otherwise, you’ll get the public version.

To enroll in the Oculus Rift S and Rift Public Test Channel:

  1. Open the Oculus app on your PC computer.
  2. Select Settings in the left menu.
  3. Select the Beta tab.
  4. Next to Public Test Channel, click to enroll.

Once you’ve enrolled in the Public Test Channel, you can choose to leave at any time by returning to the Beta section of the Oculus app and clicking next to Public Test Channel.

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