If you are new to Oculus, or using Oculus Quest 2, a Facebook account is required to use your device, apps and the Oculus store. If you don’t already have a Facebook account, you can create one using the Oculus app.
To create a Facebook account using the Oculus app:
Open the Oculus app on a compatible mobile device. You can download the Oculus app from the App Store or Google Play store.
Tap Sign Up at the bottom of the screen.
When you create your Facebook account, enter the name you use in real life (you will be able to choose whether you display that name to others in VR).
After creating a Facebook account, you'll be able to create a unique VR profile — so you might be Monique Smith on Facebook, but WarriorMama365 in VR.
During the initial setup, you can also adjust your privacy settings, including whether or not people can see your Facebook name on Oculus. You can change your privacy settings at any time in the Oculus app. Learn more about your privacy on Oculus.
If you’re looking for additional help in setting up or using your Oculus device, please contact Oculus Support.
Depending on how you log in to Oculus you will need to change your Facebook password or change your Oculus password.
If you log into Oculus with your Facebook account, you can change your Facebook password.
If you haven't merged your Facebook and Oculus accounts, you can change your Oculus password using the Oculus app.
To change your password using the Oculus mobile app:
Open the Oculus app on your phone.
Tap Settings, then tap Change Oculus Password.
Enter your old password, your new password, and your new password again to confirm.
Tap Save to save your new password.
To change your password using the Oculus PC app:
Open the Oculus app on your PC.
Select Settings in the left menu.
Under Account, click Password.
Enter a new password and then enter your old password to confirm the change.
Click Submit.
The PIN that you create for your account is used to verify your identity and to simplify purchasing in the Oculus store. Because the PIN is associated with your account, all of your Oculus devices share the same PIN.
If you forgot your PIN, you can request an email with a link to reset it from the Oculus website.
Go to your profile on Oculus.com.
Click Security in the left menu.
Next to PIN, click Edit.
Next to Save, click Forgot Pin.
Click Request PIN Reset.
Follow the instructions in the email to reset your PIN.
Note: It may take some time for the email to arrive. If you don't see it in your inbox after a few minutes, check your spam folders for an email from no-reply@mail.oculus.com. You can also request another email by repeating the steps above.
To change your Oculus PIN using the Oculus PC app:
Open the Oculus app on your computer.
Select Settings in the left menu.
Below Account, click Oculus PIN.
Enter a new PIN and then enter your password to confirm the change.
Click Submit.
To change your Oculus PIN using the Oculus mobile app:
Open the Oculus app on your phone.
Tap Settings from the bottom menu.
Tap Reset Oculus Pin.
Enter your current PIN, then enter your new PIN and tap Submit.
To change your Oculus PIN using the Oculus website:
Go to your profile on Oculus.com.
Click Security in the left menu, then click Edit next to PIN.
Enter your current PIN, then enter your new PIN and click Save.
To change your Oculus PIN using the Oculus app for Samsung Gear VR:
Open the Oculus app on your phone.
Tap More and then tap Reset Oculus PIN.
Enter your password, then enter your new PIN and tap Save.
Many people use the same password on multiple websites. If one website is compromised, bad actors may try to use these passwords on other sites. As a result, we monitor online forums where lists of emails and passwords appear from time to time. If we believe that an email and password combination on one of these lists may match the one you use for your Oculus account, we will proactively invalidate your current password and ask you to choose a new, unique password to help protect your account. This process is designed as a preventative measure. It doesn’t necessarily mean that your account has been compromised.
To help avoid this issue in the future, here are a few tips on how to protect your passwords online:
We use a variety of practices, including a process called 'hashing,' that prevent us from having to store your plain text password.
Once we discover a set of disclosed email addresses and passwords, we check to see if any of them could be used to log into valid accounts.
If the email and hash combinations don’t match, we don’t take any action. If we find a match, we proactively prompt you to change your password. This process helps your account remain secure.
The payment method you add to your account is used to buy things in the Oculus store. All of your Oculus devices share the same payment method.
To add or remove a payment method using the Oculus app on your computer:
To add a payment method using the Oculus app on your phone:
To remove a payment method using the Oculus app on your phone:
To add or remove a payment method using the Oculus app for Gear VR:
You can add the following payment methods to your account:
You’ll need to log into your account on Oculus.com to view your purchase history for all your Oculus devices.
To view your purchase history:
If you receive store credit from Oculus, you can check your store credit balance from your settings in the Oculus app. Before you use your store credit, you’ll need to add a payment method to your account. All your Oculus devices share the same store credit.
To check your store credit balance using the Oculus app on your computer:
To check your store credit balance using the Oculus app on your phone:
To check your store credit balance using the Oculus app for Gear VR:
Note: You can only use store credits in the currency they were issued in. Oculus Store Credit is non-transferable and cannot be used for other currency.
If you have store credit in a currency that is different from the currency of your Oculus store, the store credit cannot be applied to your purchases.
To make purchases on the Oculus Store through PayPal, you’ll first need to connect your PayPal account.
To connect your PayPal account to your account on Oculus:
After you have successfully connected PayPal to your account on Oculus, you can update your preferred PayPal payment method. To change your preferred PayPal payment method to PayPal Credit or PayPal Balance:
After these steps have been completed, your PayPal account should automatically save this payment method to use toward your future Oculus digital purchases.
Notes:
When you create an account, you can choose who can see your real name, activity and friend list in the Oculus app.
From your privacy settings, you can control the following info:
Facebook Name: Choose who can see your real name and if you want people to find it in search.
Activity: Choose who can see your activity in games and apps.
Friend List: Choose who can see your friend list.
Oculus Quest 2, Quest and Oculus Go
To control who can see your info using the Oculus app on your phone:
Open the Oculus app on your phone.
Tap Settings from the bottom menu.
Tap Privacy Settings.
Oculus Rift S and Rift
To control who can see your info using the Oculus app on your PC computer:
Open the Oculus app on your computer.
Select Settings in the left menu.
Select the Privacy tab and then click Privacy Settings.
Gear VR
To control who can see your info using the app on your Samsung Android phone:
Open the Oculus app on your phone.
Tap More.
Tap Privacy Settings.
When you block someone in the Oculus app, they won’t be able to see your info or activity. Blocking a friend will also remove them from your friend list on all your Oculus devices.
To block someone you’ve friended using the Oculus app on your PC computer:
Open the Oculus app on your computer.
Select Friends from the bottom left menu.
Click next to the name of the person you want to block, then click Block.
To unblock someone using the Oculus app on your computer:
Open the Oculus app on your computer.
Select Settings in the left menu.
Select the Privacy tab.
Click Block List and then click Unblock next to the person you want to unblock.
To block someone you’ve friended using the Oculus app on your phone:
Open the Oculus app on your phone.
Tap Social from the bottom menu and then tap next to the person you want to block.
Tap Block to block that person, then tap Block to confirm.
To unblock someone using the Oculus app on your phone:
Open the Oculus app on your phone.
Tap Settings and then tap Privacy Settings.
Tap List of users under Blocked Users.
Tap the person you want to unblock and then confirm that you want to unblock that person.
To block someone you’ve friended using the Oculus app on your Samsung Android phone:
Open the Oculus app on your phone.
Tap Friends and then tap the person you want to block.
Tap in the top right and then tap Block.
To unblock someone using the Oculus app on your Gear VR connected Phone:
Open the Oculus app on your phone.
Tap More and then tap Privacy Settings.
Tap List of users under Blocked Users, then tap the person you want to unblock and then tap Unblock.
Note: If you unblock a friend, you’ll need to add them again to see them on your friend list.
To change your profile picture using the Oculus app on your PC computer:
To change your profile picture using the Oculus app for Gear VR:
Note: Your profile picture must have a resolution of 176x176 pixels.
When you make a VR profile on your Oculus device, you'll create a username that's publicly visible and shared on all your Oculus devices. You can change your username only once every 6 months.
Username requirements:
Usernames must start with a letter or number.
Usernames may be between 2 to 20 characters in length.
Usernames may include a mix of letters, number, dashes and underscores, but may not include dashes or underscores consecutively.
Usernames may not have spaces, slashes or periods.
To change your username:
Go to secure.oculus.com and log into your account.
Click Profile on the left.
Click Edit next to Username.
Enter your new username and your password.
Click SAVE and then click CONFIRM.
You can create an avatar for your account on Oculus that you can see in some Oculus Store content. All your Oculus devices share the same avatar.
To create an avatar using your Oculus Quest 2, Quest, Go or Samsung Gear VR:
Put on your Oculus Quest 2, Quest, Go or Gear VR headset.
Select your profile picture from the navigation menu, then select Edit Avatar.
Select a category under Appearance in the left menu in the left menu to customize your avatar.
When you're done, select Save Avatar & Exit on the bottom.
To create an avatar using your Oculus Rift or Rift S:
Put on your Rift or Rift S headset and go to Oculus Home.
Next to your profile picture in the top right, select Edit Avatar.
Select Start in the center of the mirror.
Select Head, Wardrobe or Palette on the left to customize your avatar.
When you're done, select Exit on the right.
To change the language for the Oculus app on your phone:
The language you see in the Oculus app will be based off the language you select in your phone settings. If the language you select from your phone settings isn’t supported in the Oculus app, the language in the Oculus app will default to an Oculus-supported language in your location. If there isn’t an Oculus-supported language available in your location, it’ll default to English.
The Oculus app supports the following languages:
Czech
Danish
Dutch
German
Greek
English (US)
English (UK)
Finnish
French
Italian
Japanese
Korean
Norwegian
Polish
Portuguese (Brazil)
Portuguese (Portugal)
Romanian
Russian
Spanish (Spain)
Spanish (LATAM)
Swedish
Turkish
Simplified Chinese
Traditional Chinese (Hong Kong)
Traditional Chinese (Taiwan)
To change the language for the Oculus app on your PC computer:
Open the Oculus app on your computer.
Select Settings in the left menu.
Select the General tab.
Next to Language Preference, click to select your language.
To change the language for the Oculus app on your Samsung Android Phone:
The language you see in the Oculus app will be based off the language you select in your Android phone settings. If the language you select from your phone settings isn’t supported in the Oculus app, the language in the Oculus app will default to an Oculus-supported language in your locale. If there isn’t an Oculus-supported language available in your locale, it’ll default to English.
The Oculus app for Android supports the following languages:
Czech
Danish
German
Greek
English (US)
English (UK)
Spanish (Spain)
Spanish
Finnish
French (France)
French (Canada)
Italian
Japanese
Korean
Norwegian
Dutch
Dutch (Belgium)
Polish
Portuguese (Brazil)
Portuguese (Portugal)
Romanian
Russian
Swedish
Turkish
Vietnamese
Simplified Chinese
Traditional Chinese (Hong Kong)
Traditional Chinese (Taiwan)
To turn on automatic app updates for your Oculus Rift or Rift S in the Oculus app:
To change the bandwidth limit for your Oculus Rift S or Rift:
Before we make our software available to everyone, we put it through a variety of tests in an effort to ensure there are no major issues. The Oculus Public Test Channel Program is an opportunity for our community to test pre-release builds of the Oculus software, and join in to help with the process. Together we can work to build better features and updates, and we look forward to hearing your suggestions, issues you report, and feedback on new features and changes.
You can choose to join the Public Test Channel anytime, and by enrolling, you’ll be given the option to report any issues you encounter while testing potential changes. You can also choose to leave the program anytime after you’ve enrolled. Keep in mind enrolling in the Public Test Channel means you’ll be testing a beta version of the Oculus software that isn’t a finished product, so you may encounter issues ranging from minor issues to app crashes. If you run into any issues that cause discomfort or safety features to stop working (example: Guardian), we recommend you stop using your Rift S or Rift or use it with caution.
You’ll automatically get the pre-release version of the Oculus software when one is available. Otherwise, you’ll get the public version.
To enroll in the Oculus Rift S and Rift Public Test Channel:
Once you’ve enrolled in the Public Test Channel, you can choose to leave at any time by returning to the Beta section of the Oculus app and clicking next to Public Test Channel.