If you're having trouble with your Quest 2 not detecting or connecting to Wi-Fi during the initial setup, check out these initial setup troubleshooting steps.
If you receive an error while trying to connect to Wi-Fi, you may need to connect your Oculus Quest 2 or Quest to another Wi-Fi network. Some possible causes for Wi-Fi issues with your headset include:
Captive Portals: A captive portal is a web page that prompts you to interact with it before connecting you to the internet. These are commonly used by public Wi-Fi networks in businesses, airports, hotels, and other venues that offer free Wi-Fi hotspots. This type of network will not work to setup your Quest 2 or Quest, but may work after your initial setup.
Weak signal: If your Wi-Fi network signal is weak, your headset may not see it. Try moving closer to the router (internet connection device), or switching to another Wi-Fi network that has a stronger signal.
Incorrect password: Make sure that you have entered your Wi-Fi password correctly. Try disconnecting from the network, reconnecting, and reentering your Wi-Fi password.
To change the Wi-Fi network your Oculus Quest 2 or Quest is connected to from your phone:
Turn on your Quest 2 or Quest and open the Oculus app on your phone.
Tap Settings from the bottom menu.
Tap the headset that you are currently using.
Tap the new Wi-Fi network you’d like to connect to and enter the password, if prompted.
Tap Connect to Wi-Fi.
To change the Wi-Fi network your Quest 2 or Quest is connected to from your Headset:
Press on your right Touch controller to pull up your universal menu.
Select the Wi-Fi network you'd like to connect to.
If prompted, enter the password for the Wi-Fi network you'd like to connect to.