Oculus Link Troubleshooting Tips


I'm on the Public Test Channel (PTC) and Oculus Link isn't working.
If you've opted into PTC using the PC software, Oculus Link will not work properly over the next few releases. Please disable PTC access if you intend to utilize Oculus Link.
Please review our official software release notes for any future updates.

My mic is not working for voice chat when using Oculus Link.
The Oculus Quest mic is currently not functioning properly when using Quest with Oculus Link. We plan to fix this in the next few updates.
Please review our official software release notes for any future updates.

I'm unable to capture content using software like OBS and XSplit.
If you're unable to capture video of your VR content, make sure that you've chosen your CPU as your Video processing device.

My USB cable might not work with Oculus Link.
If you're using your own USB 3.0 cable for Oculus Link, please make sure that your cable meets the following requirements. For more information, check our Oculus Link Cable Requirements.
We're always looking for feedback from our customers. Please drop your suggestion on our Oculus User Voice page.
If you need further assistance, please contact Oculus Support directly.

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