If you’re seeing snow, static or a similar visual disturbance in your Rift S headset, try these troubleshooting tips:
Disconnect and Reconnect your Rift S from your computer. To do this:
Unplug the USB cable from your computer.
Unplug the mini DisplayPort or DisplayPort cable from your computer.
First re-plug your USB cable into your computer.
Wait 5 seconds, or until the light on your headset comes on.
Re-plug your mini DisplayPort or DisplayPort cable into your computer.
Unplug and Replug your Rift S headset. To do this:
Carefully remove the facial interface from your headset. This allows you to access the cable.
Unplug the cable from the headset.
Insert the cable back into your headset.
Insert the facial interface back into your headset.
Restart your Oculus Service. To do this:
Open the Oculus app on your computer.
Click Settings on the left side of the app.
Click Beta at the top of the settings options.
If these steps don't resolve this behavior, we ask for your patience as we work on firmware improvements that will be ready shortly after launch.