GETTING STARTED WITH OCULUS QUEST 2

Initial Setup


What is Oculus Quest 2?
Oculus Quest 2 is our most advanced all-in-one VR system yet. No PC or console needed.
Note: You do need a compatible smart phone to complete the initial setup for Oculus Quest 2.

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Setting up your Oculus Quest 2 headset
Charge your headset
To start, plug the charging cord into your Oculus Quest 2 headset and a power source to begin charging it. The charging indicator turns green once it's fully charged. If you haven't already charged your Quest 2, we recommend keeping your headset connected to power while it runs the initial updates.
Download the Oculus mobile app and create your account
If you're new to Oculus, or using Oculus Quest 2, a Facebook account is required to use your device, apps and the Oculus store. You can create a Facebook account by tapping “Sign Up” on the first screen of the device setup process in the Oculus mobile app.
Adjust your headset fit and view
  1. 1.
    To start, you'll want to gently adjust the lenses by shifting them left, then right until they click into the position that allows you to see what's on the screen most clearly.
  2. 2.
    Next, adjust the side straps. To do this, move the two sliders on either side of the top strap.
    • To loosen the side straps, move the sliders toward the top strap. To tighten the side straps, move the sliders away from the top strap.
    • After you move the sliders, re-center the top strap between the sliders so that the two sides are equal, and the top strap is centered on your head when you put the headset on.
    • Keep in mind, you'll need to remove the headset from your head to re-adjust the side straps with the sliders.
  3. 3.
    If you're wearing glasses, make sure to insert the glasses spacer. When you're ready to put the headset on, put it on from front to back.
  4. 4.
    Place the headset on your head, then remove it and make any additional adjustments to the side straps as needed.
  5. 5.
    Once you've got the side straps set, put your headset back on and adjust the top strap. You can adjust the top strap by pulling apart the velcro and re-attaching it so that your Quest 2 rests lightly on your face and the picture is clear.
  6. 6.
    You can fine tune your headset fit and clarity by gently moving the firm arms on either side of your Quest 2 up and down to adjust the angle of the headset against your face.
Once your headset is adjusted, follow the instructions in-VR and in the Oculus mobile app to complete the setup process.

Troubleshooting
If your Quest 2 stalls while attempting to run the initial updates, please follow the directions in this article.
If you're having trouble completing the setup process in-VR and you see a pairing code:
please follow the steps below.
  1. 1.
    Open the Oculus app on a compatible mobile device. If you don't already have the Oculus app, you can download it from either the App Store or Google Play store using the links below:
  2. 2.
    When you open the Oculus mobile app, you'll continue the setup process which includes:
    • Signing into Oculus with Facebook
    • Setting up a VR profile
    • Adjusting preferences and privacy settings
    • Creating an Oculus Store PIN
    • Adding payment information
  3. 3.
    Once you complete the account setup steps listed above, you may be prompted to select your headset. Select Quest 2.
    • If you don't see Quest 2 listed, make sure that your mobile device has bluetooth turned on. If you still don't see Quest 2, uninstall and then re-install the Oculus mobile app.
  4. 4.
    On the next screen, tap Pair. Your headset will either pair automatically, or ask for the pairing code that was displayed while you were in-VR.
  5. 5.
    After your headset is paired, you can tap Wi-Fi or Controller Issues? and select the issue that you're having.
  6. 6.
    Follow the remaining steps displayed in the Oculus mobile app to resolve the issue.
If you continue experiencing issues setting up your Oculus Quest 2, please contact Oculus Support for additional help.

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Installing the Oculus mobile app on your phone
If you're looking for the Oculus PC app to use with Oculus Link or Air Link, please visit oculus.com/setup and click Download Software below Oculus Link.
The Oculus mobile app acts as a companion to your Quest 2 or Quest headset. With the app you can:
  • Stay notified of sales and upcoming releases.
  • Buy, download, and remote-install VR apps.
  • Browse and manage your VR apps.
  • Customize your device settings.
  • Cast your VR experience to your phone or any Chromecast enabled device.
  • Set up your Quest 2 or Quest headset.
System Requirements
The minimum OS requirements for phones to run the Oculus mobile app are:
  • Apple iOS 10+
  • Android 5.0+
Download the Oculus mobile app
google play logo link
apple app store logo link
Additional Notes
  • Your phone must be connected to Wi-Fi and have Bluetooth turned on to use the Oculus App to set up your Quest 2 or Quest.
  • If you aren't prompted to download the Oculus mobile app initially, but run into any issues during the set up process while you're in VR, you can use the app to complete setting up your headset.
  • If you install the Oculus mobile app on an unsupported device, you may experience issues setting up your headset.

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What phones can I use with Quest 2 or Quest?
To set up your Oculus Quest 2 or Quest, you'll need a smartphone with the Oculus companion app. The minimum OS requirements for phones to run the Oculus companion app are:
  • Apple iOS 10+
  • Android 5.0+
Once you finish the initial set up, you'll be able to do everything in your Oculus Quest 2 or Quest headset.

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Finding the serial number for your Oculus Quest 2 or Quest
To locate the serial number for your headset:
  • Headset: On the right side of your headset, gently pull the strap back away from the strap arm until it pops off. Your headset serial number will be on the inside of the strap arm.
  • Controllers: Remove the battery door from your touch controller, then remove the battery. Your serial number will be on the inside of the controller under the battery.
  • Box/packaging: On the outside of your Oculus Quest 2 box, look for a white sticker marked with a bar code. Under the bar code, find S/N followed by the 14-digit serial number.
  • My Account: From your My Account page, go to the Devices section and your headset and its serial number can be found here.
  • Oculus App: Open the Oculus app and click Devices at the bottom. Your headset and its serial number can be found here.

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What’s the difference between turning my Oculus Quest 2 or Quest off and putting it to sleep?
When you’re not using your Oculus Quest 2 or Quest, it can either be put to sleep or turned off entirely.
Putting your headset to sleep
Putting your headset to sleep means that it will automatically “wake up” when it senses that the headset has been placed on someone’s head. When your headset is in sleep mode, power will still drain from the device, although much more slowly than when it’s in use.
You can put your headset to sleep by pressing the power button on your headset. You can wake it back up by placing the headset on your head.
Turning your headset off
Turning your headset off means that the system is completely off, and will only turn on when the power button is held. When your headset is turned off, much less power will be drained than if it were in sleep mode.
You can turn your Quest or Quest 2 off by holding down the power button for at least three seconds until the indicator light turns off.
Learn more about what the different lights on your Quest 2 or Quest mean.

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Connecting to Wi-Fi


Connect your Oculus Quest 2 or Quest to Wi-Fi
Your Oculus Quest 2 or Quest requires a Wi-Fi connection to use and access most features and content.

To connect to Wi-Fi from your headset
  1. 1.
    Press oculus icon on your right Touch controller to pull up your universal menu.
  2. 2.
    Hover over the clock on the left side of the universal menu. When Quick Settings appears, select it to open the Quick Settings panel.
  3. 3.
    Select Wi-Fi.
  4. 4.
    Select the toggle to turn Wi-Fi on, then select the Wi-Fi network you want to connect to and enter the password.
  5. 5.
    Select Connect.

To connect your headset to Wi-Fi from the Oculus mobile app
  1. 1.
    Turn on your headset and open the Oculus mobile app on your phone.
  2. 2.
    Tap Devices at the bottom, then select the headset you are currently using.
  3. 3.
    Tap Wi-Fi, then tap the Wi-Fi network you want to connect to and enter the password.
To check the secuirty of your network, you can tap the connected network name to see additional info including what protocol is being used (ex: WPA/WPA2 PSK).
If you experience trouble connecting your headset to Wi-Fi, please take a look at our Wi-Fi troubleshooting tips.

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I need to find the MAC address for my Oculus Quest 2 or Quest.
To find the MAC address for your Oculus Quest 2 or Quest:
  1. 1.
    Open the Oculus companion app on your phone.
  2. 2.
    Tap Devices from the bottom menu.
  3. 3.
    Scroll down and tap About Headset.
You should now see your MAC address listed on your phone.

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Adjusting Fit and Feel


What's IPD and how do I adjust it on my Oculus Quest 2 or Quest?
Two terms that are often used when talking about headset adjustments and clarity are “IPD” and “lens spacing.”
  • IPD stands for Inter Pupillary Distance, or simply put, the distance between your pupils.
  • Lens spacing refers to the distance between the clearest spots on the two lenses inside your headset.
To achieve the best image clarity, lens spacing should line up with your IPD as much as possible. Quest headsets best accommodate IPDs between 56 and 70 mm, or about 95% of adults.
Finding your IPD
If you're not sure what your IPD is, the best way to ensure the most accurate measurement is to see your optometrist.
If seeing an optometrist isn't an option, many companies that sell prescription glasses have online or app-based resources to help you get an accurate IPD number at home.
Quest 2 IPD
To change the lens spacing on your Oculus Quest 2, gently adjust the lenses by shifting them together or apart. There are three lens spacing settings for Quest 2.
If you know your IPD, the table below shows which lens spacing setting we suggest.
IPD RangeLens Spacing Setting
61 mm or smaller 1 (narrowest, 58 mm)
61 mm to 66 mm2 (middle, 63mm)
66mm or larger 3 (widest, 68mm)
Keep in mind that these are only suggestions, particularly if your IPD is on or near the edge of each lens spacing setting’s suggested range. The best setting for you can depend on numerous factors, including things that can change with each use, like where a piece of content has you directing your gaze or how the headset is positioned on your face when you put it on. Don't hesitate to try a different lens spacing setting to see if it improves image clarity for you.
Quest IPD
To change the IPD on your Oculus Quest, gently move the slider on the bottom left side of the headset from the left to the right.

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How do I wear glasses while using my Oculus Quest 2 or Quest?
Before you wear your Oculus Quest 2 or Quest with glasses, check to make sure the width and height of your frames are the following sizes:
  • Width: 142mm or less
  • Height: 50mm or less
Once you've made sure your glasses are the right size, insert the eyeglass spacer into your headset to provide a larger fit.
To insert the eyeglass spacer:
  1. 1.
    Gently remove the facial interface foam from your headset.
  2. 2.
    Take the glasses spacer that came with your headset, and attach it to your headset by pressing it into place where your facial interface foam just was.
  3. 3.
    Re-insert the facial interface foam back into place on top of the glasses spacer.
When you put on your headset with glasses, put it on from front to back. When you remove your headset, pull it forward and then take it off.

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First Steps in-VR


How much space do I need to use Oculus Quest 2 or Quest?
To use Roomscale, you'll need a safe and unobstructed play area of at least 6.5 feet by 6.5 feet (2 meters by 2 meters). If you have a smaller space than that, you can still use Quest 2 or Quest in Stationary Mode.

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Using Oculus Touch controllers
Your Oculus Touch controllers are a pair of tracked controllers that give you hand presence — the feeling that your virtual hands are actually your own. Touch controllers feature traditional action buttons, thumb-sticks and analog triggers that add familiarity to new experiences.
Here's a few examples of what the Oculus Touch controller buttons can do:
  • Trigger, and buttons select objects in your environment.
  • and buttons return you to the previous screen or menu.
  • oculus icon buttons brings up the Universal Menu. You can also press and hold oculus icon to recenter your headset view.
  • Grip button grabs objects or makes a fist when using your virtual hands.
  • button brings up the menu inside apps and experiences.
  • You can press any button to wake the controllers after you turn on your headset.
Note: Individual apps may include their own tutorials for how to use the buttons on your Oculus Touch controllers.

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I'm having trouble pairing my controllers with my Oculus Quest 2 or Quest during initial setup.
If you're having trouble completing the setup process in-VR, you may see a pairing code in-VR.
To resolve the issue:
  1. 1.
    Open the Oculus app on a compatible mobile device. If you don't already have the Oculus app, you can download it from either the App Store or Google Play store.
  2. 2.
    When you open the Oculus mobile app, you'll continue the setup process which includes:
    • Signing into Oculus with Facebook
    • Setting up a VR profile
    • Adjusting preferences and privacy settings
    • Creating an Oculus Store PIN
    • Adding payment information
  3. 3.
    Once you complete the steps listed above, choose Oculus Quest 2.
  4. 4.
    Now, your headset will either pair automatically, or ask for the pairing code that was displayed while you were in-VR.
  5. 5.
    After your headset is paired, tap WiFi or Controller Issues?, then tap Pair Controllers.
  6. 6.
    Follow the remaining steps displayed in your Oculus app to resolve the issue.
If, after completing the above process, your headset remains stuck on the controller pairing screen: restart your headset, unseat and re-seat the batteries in each controller, and follow the in-VR prompts.

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How do I use the universal menu in VR on Oculus Quest 2 and Quest?
The universal menu lets you adjust system functions, access tools for sharing, and quickly launch your favorite apps no matter where you are in-VR. You can access the universal menu at any time by holding down the Oculus button.
The universal menu bar contains:
Apps: Shows your recently used apps in the tablet portion of the menu.
People: Shows your friends, suggested friends, and an option to create a party.
Notifications: Shows your current notifications including system downloads and app updates.
Sharing: Includes options to cast, and take photos and videos in-VR.
Settings: Includes all of your system level settings in one place.
The universal menu also displays the charge level of your headset and controllers, the current time, your VR profile as well as the strength of your WiFi connection.

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